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@gilliangina
Detail-oriented virtual assistant with a commitment to improving efficiency.
I am a detail-oriented and tech-savvy Virtual Assistant with over 2 years of experience supporting entrepreneurs, executives, and teams remotely. My expertise lies in calendar management, email handling, data entry, and customer service, where I have consistently demonstrated strong communication and time management skills. I pride myself on my ability to handle multiple tasks while maintaining professionalism and discretion.
In my recent role as a Virtual Assistant at YouPro Contact, I provided ongoing administrative support for an insurance firm in the US, managing calendars, scheduling appointments, and coordinating meetings across time zones. I also created and maintained spreadsheets for tracking sales and leads, assisted with social media scheduling, and conducted online research to prepare reports for decision-making support. My previous experience as an Administrative Assistant at Econet Wireless further honed my skills in scheduling, travel planning, and customer service, allowing me to contribute effectively to team success.
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Work history, roles, and key accomplishments
YouPro Contact
Jun 2023 - May 2024 (11 months)
Provided ongoing administrative support for a US-based insurance firm, including inbox organization, document formatting, and client communication. Managed calendars, scheduled appointments, and coordinated meetings across various time zones.
Econet Wireless
Feb 2018 - Mar 2020 (2 years 1 month)
Supported executives with scheduling, travel planning, and daily communications, handling inquiries via email and phone with a customer-first approach. Created presentations, formatted reports, and maintained filing systems.
Degrees, certifications, and relevant coursework
BSc Honors in Forensic Science, Forensic Science
Completed a Bachelor of Science with Honors in Forensic Science. The curriculum provided a strong foundation in scientific principles and their application to forensic investigations.
Software and tools used professionally
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