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Nkirote Makena

@nkirotemakena

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Operations manager skilled in administration, procurement, and data management.

Kenya

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What I'm looking for

I am seeking an operations or administration role where I can manage procurement, payroll, and data systems, work with collaborative teams, and contribute to process improvement and organizational efficiency.

I am a highly efficient operations manager with over five years' experience leading teams, managing procurement, payroll and office systems, and maintaining strong relationships with internal and external stakeholders. I bring proven strengths in data collection and entry, process improvement, and ensuring office functionality while supporting senior leadership.

I have overseen large casual workforces, prepared monthly payroll, developed procurement plans, and implemented filing and ERP data systems across agricultural and commercial operations. I am reliable, detail-oriented, quick to learn new procedures, and focused on delivering organized, timely results that support operational continuity and stakeholder satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Office Assistant

Current

Last Mile Collaborative

Mar 2024 - Present (1 year 11 months)

Manage office filing systems, schedule meetings, handle correspondence and perform data entry to support operations and client needs while maintaining supplies and office functionality.

Office Administration Data Entry Scheduling Microsoft Office Records Management Customer Service Event Coordination

Administrator & Procurement Officer

Frigoken K Ltd

Feb 2023 - Dec 2023 (10 months)

Implemented office procedures, managed filing systems and supplies, performed data entry of farm activities, developed procurement plans and supported administrative tasks across office and field operations.

Procurement Vendor Management Data Entry Stock Control Meeting Minutes Administrative Support

Administrator & Procurement Officer

West Rift Feeds and Foods Ltd

Feb 2022 - Jan 2023 (11 months)

Maintained staff records and leave management, supported payroll preparation, entered farm data into ERP, coordinated supplier relations and prepared payments and procurement plans.

Payroll Support Procurement Records Management Stock Records Invoice Processing Office Management

Operations Manager

Natures Choice Fresh Produce Exporters Ltd

Apr 2016 - Jul 2021 (5 years 3 months)

Oversaw daily farm operations, led and supported 6 full-time staff plus ~400 casual employees, managed procurement and vendor relations, and prepared monthly payroll and operational reports.

Operations Management Team Leadership Payroll Processing Procurement Vendor Relations Reporting

Chief Exam Invigilator

Kenya Institute of Management

Mar 2015 - Jun 2015 (3 months)

Trained and supervised invigilators, ensured secure storage and submission of assessment materials, and reported examination irregularities per guidelines during the examination period.

Examinations Training Supervision & Compliance Report Writing Coordination

Exam Invigilator

Kenya Institute of Management

Nov 2014 - Dec 2014 (1 month)

Supported examination venue operations, handled candidate queries, collated scripts and assisted with preparation of examination materials following strict procedures.

Examination Procedures Documentation Scripting Administrative Assistance

Customer Service Representative

CFC Stanbic Bank Limited

May 2014 - Oct 2014 (5 months)

Handled card services inquiries, processed cash receipts and cheques, resolved customer issues and promoted bank products while providing clerical support to the Card Services department.

Customer Service Card Servicing Cheques Clerical Support Product Promotion

Admin Assistant

Mara Farm Limited

Mar 2014 - Apr 2014 (1 month)

Performed data clerical duties, maintained records of farm supplies, activities and labor costs to support operational tracking and reporting.

Data Entry Record keeping Farm Administration Office Support

Data Entry Clerk

Outlook Solutions Limited

May 2013 - Jun 2013 (1 month)

Collected and coded customer satisfaction survey data for the Kenya Civil Aviation Authority, performed data entry and basic analysis to support research deliverables.

Data Collection Data Entry Data Analysis Survey Research MS Excel