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irene richard

@irenerichard

Operations Manager at Nimah Poultry Farm, coordinating farm schedules, budgets, staff activities and operational reporting.

Kenya

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At Nimah Poultry Farm, I provide administrative and operational support for day-to-day farm activities. I prepare schedules for brooding, production and slaughtering, and maintain operational, livestock, staff and financial records.

I monitor budgets and production targets, analyze operational and financial data, and prepare reports to support planning and management decisions. I also develop documented procedures and coordinate equipment repairs and maintenance.

At Olive Gardens Hotel, I coordinated daily operations, monitored staff schedules and performance, and prepared reports for management. I analyzed staff evaluations and customer feedback to support service improvements.

Earlier, at Concepts Hub Nairobi, I handled customer enquiries and supported event coordination. With Family Health International (FHI360), I supported survey testing, data collection and analysis, and reporting.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Nimah Poultry Farm

Jan 2021 - Present (5 years 9 months)

Provide administrative and operational support for day-to-day farm management, including planning, budgeting, record-keeping, and staff coordination. Monitor compliance with health and safety procedures and coordinate marketing and sales of farm products.

Administrative Support Operations Management Budgeting Record keeping Staff Coordination Data Analysis Reporting Excel Google Sheets Slack

Supervisor

Olive Gardens Hotel

Jan 2019 - Dec 2020 (1 year 11 months)

Coordinated daily operations, monitored staff activities and performance, and provided training. Prepared operational reports and managed stock and supply ordering to reduce waste and costs.

Operations Coordination Staff Supervision Training Stock Management Reporting Quality Control Communication Skills

Customer Service

Concepts Hub Nairobi

Jan 2018 - Dec 2018 (11 months)

Managed incoming calls and customer enquiries, supported customer retention, and assisted with event planning and coordination. Maintained accurate customer and event information.

Customer Service Communication Skills Event Coordination Administrative Support

Desk Review / Data Collection Support

Family Health International (FHI360)

Jan 2013 - Dec 2013 (11 months)

Planned, drafted, and proofread survey questions, supported survey testing and implementation, and collected and organized survey data. Assisted with data analysis and report preparation.

Data Collection Survey Design Data Analysis Report Preparation Administrative Support