Destiny Williams
@destinywilliams1
NHA-certified medical assistant with 8 years' experience in emergency and behavioral health care.
What I'm looking for
I am an NHA-certified medical assistant and patient care technician with eight years of hands-on experience across emergency departments, behavioral health, and travel assignments. I have served as a night-shift preceptor, trained staff in CMA and phlebotomy tasks, and delivered care in high-acuity settings including ER, cardiac ICU, and psychiatric units.
I excel at assessing vital signs, running labs, assisting with resuscitation, patient transfers, and daily ADLs, and I am BLS-, CPI-, and AVADE-trained. I adapt quickly to new software and multi-system workflows, provide dependable patient surveillance, and consistently support teams through fast problem-solving and attention to detail.
Experience
Work history, roles, and key accomplishments
Provide ED patient care including vital signs, assistance with resuscitation, running labs, removing IVs, transferring patients, and maintaining room readiness to support high-acuity throughput.
Behavioral/Psychiatric Technician
Healthcare Support Travel Agency
Apr 2024 - Jun 2024 (2 months)
Contract behavioral technician caring for pediatric and adult psychiatric patients, managing up to 22 adult patients nightly and providing age-appropriate behavioral interventions for pediatric patients.
Patient Safety Attendant
HCA Healthcare Osceola
Jul 2023 - Jan 2024 (6 months)
Monitored and supported psychiatric and behavioral patients to maintain safety and surveillance on inpatient units, coordinating with clinical teams for interventions and transfers.
Trained new CMAs and phlebotomy staff while providing night-shift clinical care for 10–40 patients, improving competency and continuity of care across night operations.
Provided CMA services across multiple US hospitals in ER, cardiac ICU and post-recovery settings, adapting quickly to site protocols and supporting high-acuity patient care during travel assignments.
Medical Insurance Support Specialist
Aerotek
Sep 2020 - Jan 2022 (1 year 4 months)
Provided telehealth insurance support by processing sensitive client information, assisting enrollments, researching needs, and managing multiple systems and high-volume inbound calls across extended shifts.
Education
Degrees, certifications, and relevant coursework
Destiny hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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