Mercedes Brevard
@mercedesbrevard
I am a Compassionate Certified Medical Assistant with 10+ years in telehealth and clinical support.
What I'm looking for
I am a Certified Medical Assistant with over 10 years of experience delivering patient-centered care across remote and on-site settings, supporting EMR documentation and telehealth workflows using Epic, Cerner, and PowerChart. I routinely manage lab orders, phlebotomy, vitals collection, ICD-10/CPT-related tasks, and HIPAA-compliant patient communication.
I bring dependable clinical and administrative support—appointment scheduling, insurance preauthorization, wound care, EKGs, and virtual front desk operations—backed by BLS/CPR and multiple clinical certifications. I am pursuing an RN program to expand my clinical scope while continuing to contribute strong telehealth and lab support skills.
Experience
Work history, roles, and key accomplishments
Certified Medical Assistant
Memorial Health
Feb 2024 - Present (1 year 9 months)
Support providers with virtual EMR documentation, appointment scheduling, and HIPAA-compliant telehealth communication while managing lab orders, prescription refills, and remote vitals collection.
CNA / Medical Assistant
BrightStar Care
Dec 2016 - Feb 2024 (7 years 2 months)
Delivered in-home medical support including oxygen therapy, wound care, and medication administration while recording patient vitals and ensuring agency documentation and regulatory compliance.
Medical Assistant - Lab Support
Rehabilitation Institute of Chicago
Jun 2013 - Nov 2016 (3 years 5 months)
Performed phlebotomy, specimen collection, and lab processing per protocol, updated results in PowerChart, and communicated findings to physicians to support timely patient care.
Registrar / ER Tech / CNA
Norwegian American Hospital
Jul 2009 - May 2014 (4 years 10 months)
Conducted EKGs, wound care, triage support, and front desk administrative duties in a high-volume emergency room, assisting in critical care procedures and unit coordination.
Education
Degrees, certifications, and relevant coursework
Lincoln Land Community College
Nursing
2024 -
Enrolled in an RN program focused on nursing coursework and clinical training (in progress).
Kennedy-King College
Associate Degree, General Studies
2014 - 2016
Completed an Associate Degree in General Studies from Aug 2014 to May 2016.
Center for Employment Training
Associate Degree, Medical Assisting
2012 - 2013
Completed an Associate Degree in Medical Assisting with coursework in clinical and administrative medical support from Jan 2012 to Feb 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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