Sara Sumner
@sarasumner
Care coordinator and medical assistant delivering patient-centered coordination across EHRs and care teams.
What I'm looking for
I bring over 18 years of experience in patient care, care coordination, clinical support, and healthcare administration. I’m dedicated and compassionate, focused on improving patient outcomes through strong communication, organization, and attention to detail.
Most recently, I’ve served as a Care Coordinator (MA), supporting specialty clinic RN Care Coordinators in remote, ambulatory workflows. I assist with clinical functions like vital signs and medication review, support administrative tasks, retrieve medical records, cover Epic InBaskets, help obtain prior authorizations, and coordinate with national labs such as Quest or Labcorp.
Before that, I worked as a Chronic Care Coordinator (MA) in a remote role with Flagler Health, managing daily production goals and quality metrics while completing individualized patient care plans. I documented communications accurately, maintained frequent contact with patients and caregivers, and supported compliance with care management programs to increase positive outcomes.
My clinical foundation is broad: I previously worked as an Anesthesia Technician at UVA Hospital (including QC/operation of Osmetech Blood Gas and Hemachron Junior ACT machines) and earlier held multiple patient-facing roles in emergency and general surgery/orthopedic/covid units as a Certified Nursing Assistant and Patient Care Tech. I also completed a Bachelor’s in Health Care Administration at Akron University (online), with coursework in medical terminology, legal concepts, health records, medical billing and coding, quality management, and related project/data training.
Experience
Work history, roles, and key accomplishments
Care Coordinator (MA)
UVA
May 2023 - Present (3 years 2 months)
Assists specialty clinic RN care coordinators with clinical and administrative tasks under the direction of the clinic manager. Supports care coordination activities including retrieving medical records, covering Epic InBaskets, obtaining prior authorizations, and tracking lab results.
Chronic Care Coordinator (MA)
Flagler Health
Mar 2024 - Aug 2025 (1 year 5 months)
Manages and supports chronic care patients through phone-based care coordination and documentation. Develops and maintains patient care plans, ensures production/quality targets are met, and communicates with patients and clinical teams to support care management compliance and outcomes.
Anesthesia Technician
UVA Hospital
Nov 2021 - May 2023 (1 year 6 months)
Supports surgical cases by setting up anesthesia supplies and equipment and performing daily QC and operation of blood gas/ACT equipment. Provides OR support including scrub competencies, aseptic technique, and obtaining special supplies for urgent situations.
Admin Support / CNA
Roper St. Francis
Oct 2020 - Aug 2021 (10 months)
Provides administrative and clerical support to support efficient departmental operations while also performing CNA-related patient service. Handles confidential patient charts and works with providers and clinical staff to maintain professionalism under pressure.
CNA / Patient Care Tech
Roper St. Francis
Oct 2020 - Aug 2021 (10 months)
Provides direct patient care across general surgery, orthopedic surgery, and COVID unit settings, including vital sign collection and support for clinical procedures. Performs patient preparation for exams, triages acuity, assists with ECGs and bedside procedures, and provides support with ADLs and transfers while reporting abnormal findings to clinical staff.
Supports adult/pediatric ED triage by obtaining and documenting vital signs and patient data and assisting with ECGs and bedside procedures. Performs point-of-care and patient treatment support tasks including phlebotomy, catheterization, wound care, and orthopedic splinting while promptly reporting abnormal findings to registered nurses and physicians.
Provides administrative support in the ED, handling clerical duties, confidential chart materials, and phone communications to support patient experience. Coordinates logistics including detailed itineraries and travel arrangements, and supports team engagement by training and supervising new employees.
CNA - Our Helping Hands
Our Helping Hands
May 2011 - Sep 2013 (2 years 4 months)
Provides basic nursing skills and daily patient support, including vital sign monitoring and assistance with activities of daily living. Reports abnormal patient findings and emergency situations to appropriate care providers while supporting patient care and workflow coordination.
Certified Nursing Assistant (CNA)
Provides basic nursing skills and direct patient support, including monitoring patient data and assisting with ADLs. Reports changes in patient condition and coordinates workflow while recognizing emergency situations and escalating to appropriate staff.
Education
Degrees, certifications, and relevant coursework
Akron University Online
Bachelor of Health Care Administration, Health Care Administration
2019 - 2024
Completed a Bachelor’s program in Health Care Administration, including coursework in medical terminology, health records, finance/accounting, medical billing and coding, and quality management. Also completed classes/certification training in data analytics and project management.
Peidmount Community College
Medical Assistant, Medical Assisting
2023 - 2023
Completed Medical Assistant training. Earned an active Medical Assistant license with an expiration date of 10/5/27.
Geneva High School
High School Diploma
Completed a high school diploma program.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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