Kelley Murphy
@kelleymurphy
Certified Medical Assistant skilled in medical records, referral coordination, and patient services.
United StatesWhat I'm looking for
I am a dependable Certified Medical Assistant with extensive experience in medical records management, referral coordination, patient services, and administrative support. I consistently deliver accurate, timely processing and quality customer service while working with cross-functional teams and various clinical systems.
My background includes remote data abstraction for Epic/Cerner/EClinicalWorks, managing scheduling and records for a gastroenterology practice, and improving indexing productivity in audit and billing environments. I hold HIPAA certification, CMA training (including billing & coding, CPR, EKG, phlebotomy, triage), and am proficient with MS Word, Excel, AS/400, Centricity, Cerner, Greenway, Dash, Epic and Emdeon.
Experience
Work history, roles, and key accomplishments
Patient Service Representative
Atlanta Gastroenterology Associates
Jan 2015 - Present (11 years 1 month)
Managed scheduling, cancellations and endoscopy block time, abstracted and uploaded patient records, and supported Medicare/Medicaid documentation processes to improve office workflow and patient communication.
Data Abstraction Specialist
TEKsystems
Oct 2022 - Feb 2023 (4 months)
Reviewed and abstracted 25–30 medical charts daily for regulatory and accreditation compliance, created PDFs and imported records into Epic/Media Manager, and tracked data quality across core measure indicators.
Medical Records Coordinator
Medical Management Solutions
Jan 2014 - Jan 2015 (1 year)
Obtained and managed patient records for contracted insurers, e-faxed documents to providers, created invoices for records requests, and supported claims preparation and collections for billing.
Healthcare Imaging Specialist
PRGX
Jan 2011 - Jan 2014 (3 years)
Streamlined indexing to increase productivity from 56 to 115 documents daily, processed incoming mail and maintained provider payment spreadsheets to support audit and analytics workflows.
Medical Records Technician
Peachtree Orthopedic Clinic
Jan 2004 - Jan 2010 (6 years)
Retrieved, scanned and indexed patient charts, scheduled imaging and surgical follow-ups, collected payments and verified insurance, and helped transition charts to an electronic system while training new hires.
Education
Degrees, certifications, and relevant coursework
ACAtlanta Metropolitan State College
General Studies, General Studies
Completed coursework in General Studies at Atlanta Metropolitan State College.
McDonough Health Careers
Certificate of Completion (CMA), Medical Assisting / Medical Billing & Coding
Completed Certificate of Completion in Certified Medical Assistant program covering medical billing & coding, CPR, EKG, phlebotomy, and triage in 2011.
Availability
Location
United StatesAuthorized to work in
Job categories
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