Niyati User

I've supported guest experience, room operations, and cleanliness at Le Méridien Ahmedabad, coordinating between Front Office and Housekeeping teams from the control desk.

I've handled guest requests, internal and external calls, room discrepancies, C-Forms, Opera PMS guest-profile updates, inventories, lost-and-found records, and daily operational reports. I also communicate with guests and colleagues through official emails to keep Rooms Division operations running smoothly.

During my training at The Oberoi Udaivilas, I assisted with guest check-ins, check-outs, baggage, show rounds, phone calls, valet laundry, and guest-room upkeep. At Courtyard by Marriott, I gained additional exposure to food and beverage service, banquet setups, concierge support, front office, and housekeeping.

I'm a Hotel Management and Catering Technology graduate passionate about Rooms Division and interested in developing my administrative knowledge, including Human Resources.