At Physics Wallah, I support students with academic and non-academic needs, coordinating with multiple departments to help resolve issues.
I handle student queries through Exotel and Freshdesk, including application access, batch changes, transfers, and refund-related concerns. I also gather feedback and prepare reports and presentations with recommendations for stakeholders.
At uFaber Edutech Private Limited, I guided students on academic planning and career development, monitored their progress, and contributed to student success programs.
At Mahindra&Mahindra Ltd. (FarmDivision), I assisted with production planning and manufacturing operations, monitored processes for quality and efficiency, and supported continuous improvement initiatives.
