Nir LEVKOVITZ
@nirlevkovitz
Customer-focused office professional skilled in medical information management.
PortugalWhat I'm looking for
I am a customer-focused office professional with extensive experience in medical information management, client relations, and call-center support. I quickly learn new computer and information systems, make calm accurate decisions under pressure, and consistently turn dissatisfied customers into satisfied ones.
I have worked in a leading health insurance fund and for international content-moderation and call-center teams, building strong relationships with patients, doctors, and colleagues while delivering reliable, professional service. I am hardworking, team-oriented, and eager to contribute my service and systems skills to a new role.
Experience
Work history, roles, and key accomplishments
Reviewed and moderated large volumes of online content for major clients, making daily decisions to block or allow content while maintaining accuracy and consistency.
Call Center Representative
Insurance Company
Feb 2024 - Oct 2024 (8 months)
Handled inbound customer service for insured members, resolving complaints and improving customer satisfaction through professional, empathetic support.
Secretary
Health Insurance Fund
Aug 2023 - Feb 2024 (6 months)
Managed medical information systems and provided patient-facing administrative support, building strong relationships with patients and doctors to improve service delivery.
Education
Degrees, certifications, and relevant coursework
Secondary education (Full high school diploma)
High School Diploma, General Secondary Studies
Completed full high school diploma with 12 NIS (national high school certificate).
Availability
Location
PortugalAuthorized to work in
Job categories
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