joana Silva

I am an experienced administrative and back office professional with a strong focus on customer service. My background includes managing technical interventions and providing excellent support to clients in both Portuguese and English. I thrive in fast-paced environments, where I can utilize my ability to manage multiple tasks simultaneously and communicate effectively.

Throughout my career, I have developed a keen attention to detail and organizational skills, which have allowed me to excel in various administrative roles. My experience includes handling emails, managing customer inquiries, and closing technical files with precision. I am passionate about delivering results and ensuring customer satisfaction in every interaction.