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María de Lourdes Ferreira Seabra

@maradelourdesferreir

Experienced customer service and administrative professional with strong accounting skills.

Portugal
Message

What I'm looking for

I seek a stable role where I can apply my customer-service, administrative, and accounting experience in a collaborative, detail-focused team with opportunities for steady responsibility.

I am an experienced customer service and administrative professional with a long background in finance, office management, and client support. I have worked across industries including media services, healthcare support, distribution, and retail management.

Currently I handle customer service for Spanish-speaking clients at HBO Max, managing inquiries across calls, email, chat, and social media while logging and resolving complaints. Previously I provided telephone patient support and data entry for Linde and served as an administrative manager overseeing financial management, bank reconciliations, budgeting, and tax compliance at Brake Parts JCG.

Earlier roles include executive presidency assistance—organizing agendas, correspondence, and banking contacts—and accounting assistance focused on supplier payments and monthly financial reporting. I combine strong Microsoft Office skills with hands-on experience in customer management and administrative organization.

I communicate fluently in Spanish and Portuguese, with intermediate English, and I am motivated to contribute reliable, detail-oriented administrative and customer-focused support to a team that values accuracy and professional service.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

IP

Instituto Universitario de Nuevas Profesiones

Higher Technician in Business Administration, Business Administration

1996 - 1999

Completed a Higher Technician program in Business Administration focusing on administrative and business management practices.

CC

Colegio Teresiano La Castellana

Secondary Education, Science

1968 - 1979

Completed secondary education with a focus on science subjects during secondary schooling.

Tech stack

Software and tools used professionally

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María de Lourdes Ferreira Seabra - Customer Service Agent - HBO Max | Himalayas