Nina User

I am a detail-oriented healthcare and wellness professional with extensive experience in patient registration, sales, clerical tasks, and administration.

As Wellness Manager at The DRIPBaR, I lead teams, train staff in sales and customer service, optimize workflows, and make critical decisions under pressure to maintain high service standards and client satisfaction.

Previously, as Team Lead in the ER Registration Department at Driscoll Children's Hospital, I registered patients across outpatient, ER, and inpatient services, coordinated with ancillary departments, verified insurance, processed authorizations, and ensured accurate charge calculations while training staff.

I hold a Certified LMRT credential, am proficient in MS Office, and bring strong organizational, time-management, and data-entry skills; I am passionate about improving healthcare processes and delivering exceptional patient service.