Teresa Giunta
@teresagiunta
Compassionate healthcare support professional specializing in patient onboarding, coordination, and health coaching.
What I'm looking for
I am a motivated healthcare support professional with over five years of experience in patient coordination, health coaching, and front office management. I consistently lead patient onboarding initiatives, exceed acquisition goals, and build strong client relationships through empathy and clear communication.
I have hands-on experience with EMR systems, HIPAA-compliant recordkeeping, and Office 365 tools, and I have collaborated across medical, sales, and lab teams to streamline workflows and improve patient outcomes. My recent roles include virtual health coaching and leading patient onboarding efforts where I qualified leads and converted them into active patients.
I bring strong organizational skills, a collaborative approach, and a focus on measurable results—improving client satisfaction, retention, and operational efficiency. I am driven to support patient-centered care and to contribute to teams that value quality, compliance, and continuous improvement.
Experience
Work history, roles, and key accomplishments
Virtual Health Coach
Nava Health Vitality Center
Mar 2025 - Sep 2025 (6 months)
Provided personalized remote health coaching and documentation in EMR, led lead-generation efforts that qualified and converted warm/hot leads into active patients, and coordinated with sales and medical teams to improve onboarding and care continuity.
Care Concierge | Patient Onboarding Lead
The Biostation
Sep 2023 - Mar 2025 (1 year 6 months)
Led new patient onboarding from inquiry to first appointment, consistently exceeded acquisition goals through strategic communication and follow-up, and managed patient portfolios while ensuring HIPAA-compliant records and cross-department workflow improvements.
Front Desk Manager
PIT Fitness
Feb 2020 - Aug 2023 (3 years 6 months)
Managed daily front desk operations, trained and mentored staff to improve service consistency, resolved member issues to boost retention, and maintained inventory and professional front-desk standards.
Education
Degrees, certifications, and relevant coursework
Palm Beach State College
Health Science and Administration
Completed coursework in Health Science and Administration, expected April 2026.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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