NH
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Nina Hershman

@ninahershman

Dynamic administrative professional with 11+ years of diverse experience.

United States
Message

What I'm looking for

I seek a role that values efficiency and supports professional growth in a dynamic environment.

I am a dynamic administrative and operations professional with over 11 years of experience in remote, hybrid, and in-office settings across healthcare, insurance, and legal sectors. My proven track record includes improving workflow efficiency, ensuring regulatory compliance, and providing exceptional support to high-level executives. I thrive in fast-paced, deadline-driven environments, adeptly managing confidential data and streamlining processes to enhance productivity.

In my current role as a Healthcare Operations Specialist at PNC Bank, I process healthcare Explanation of Benefits (EOB) and documentation, ensuring accuracy and compliance with HIPAA regulations. My previous experience as an Executive and Administrative Assistant has equipped me with the skills to support C-level executives and entrepreneurs, managing complex calendars and coordinating logistics seamlessly. I am passionate about delivering excellent client support and am committed to maintaining high standards of service in all my professional endeavors.

Experience

Work history, roles, and key accomplishments

PB
Current

Healthcare Operations Specialist

PNC Bank

Jan 2025 - Present (7 months)

Processed healthcare Explanation of Benefits (EOB) and documentation, ensuring accuracy and HIPAA compliance. Maintained data integrity across systems while meeting high-volume deadlines in a remote production environment.

PM

Patient Service Coordinator

Penn Medicine

Jan 2019 - Dec 2020 (1 year 11 months)

Managed front-line patient communications and coordinated medical records, referrals, and insurance documentation. Ensured smooth patient-provider experiences by verifying benefits, updating EMR data (Epic), and resolving inquiries.

TG

Life Insurance Coordinator

The Quantum Group

Jan 2018 - Dec 2019 (1 year 11 months)

Processed life insurance applications and monitored underwriting requirements to ensure efficient policy approval. Served as liaison between clients, underwriters, and agents to troubleshoot delays and escalate high-priority cases.

AD

Legal Executive Assistant

Abramson and Denenberg

Jan 2015 - Dec 2017 (2 years 11 months)

Drafted, proofread, and organized legal correspondence and case files. Scheduled court dates, depositions, and client meetings while managing attorney calendars and communications.

Education

Degrees, certifications, and relevant coursework

UN

Unknown

Associate's Degree, Allied Health

Completed an Associate's degree in Allied Health. This program provided foundational knowledge in healthcare principles and practices.

Tech stack

Software and tools used professionally

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