Nina Hershman
@ninahershman
Dynamic administrative professional with 11+ years of diverse experience.
What I'm looking for
I am a dynamic administrative and operations professional with over 11 years of experience in remote, hybrid, and in-office settings across healthcare, insurance, and legal sectors. My proven track record includes improving workflow efficiency, ensuring regulatory compliance, and providing exceptional support to high-level executives. I thrive in fast-paced, deadline-driven environments, adeptly managing confidential data and streamlining processes to enhance productivity.
In my current role as a Healthcare Operations Specialist at PNC Bank, I process healthcare Explanation of Benefits (EOB) and documentation, ensuring accuracy and compliance with HIPAA regulations. My previous experience as an Executive and Administrative Assistant has equipped me with the skills to support C-level executives and entrepreneurs, managing complex calendars and coordinating logistics seamlessly. I am passionate about delivering excellent client support and am committed to maintaining high standards of service in all my professional endeavors.
Experience
Work history, roles, and key accomplishments
Healthcare Operations Specialist
PNC Bank
Jan 2025 - Present (7 months)
Processed healthcare Explanation of Benefits (EOB) and documentation, ensuring accuracy and HIPAA compliance. Maintained data integrity across systems while meeting high-volume deadlines in a remote production environment.
Executive & Administrative Assistant
Private Clients
Jan 2020 - Dec 2024 (4 years 11 months)
Supported C-level executives and entrepreneurs by managing complex calendars, travel, and business operations. Delivered seamless executive support while coordinating personal and professional logistics remotely.
Patient Service Coordinator
Penn Medicine
Jan 2019 - Dec 2020 (1 year 11 months)
Managed front-line patient communications and coordinated medical records, referrals, and insurance documentation. Ensured smooth patient-provider experiences by verifying benefits, updating EMR data (Epic), and resolving inquiries.
Life Insurance Coordinator
The Quantum Group
Jan 2018 - Dec 2019 (1 year 11 months)
Processed life insurance applications and monitored underwriting requirements to ensure efficient policy approval. Served as liaison between clients, underwriters, and agents to troubleshoot delays and escalate high-priority cases.
Legal Executive Assistant
Abramson and Denenberg
Jan 2015 - Dec 2017 (2 years 11 months)
Drafted, proofread, and organized legal correspondence and case files. Scheduled court dates, depositions, and client meetings while managing attorney calendars and communications.
Education
Degrees, certifications, and relevant coursework
Unknown
Associate's Degree, Allied Health
Completed an Associate's degree in Allied Health. This program provided foundational knowledge in healthcare principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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