I've improved retail sales and client experiences across Samsung, Best Buy, 2020 Companies, Mosaic/Acosta, and MarketSource Target Tech. I supported Samsung product launches, strengthened Best Buy and Samsung partnerships, and won multiple sales contests from 2019 to 2022.
As a Market Lead, I managed up to 13 locations at once to maximize employee morale and performance. I helped bring the lowest-volume store in the territory to sustained success for three months while covering supervisory responsibilities when needed.
I'm currently a Skills Trainer at Crossroads Continuum, building on 1.5 years of ABA experience focused on public speaking, education, and consulting. I investigate client concerns, resolve issues, and keep workspaces clean, timely, and compliant.
My background also includes call center, food service, kitchen, and shift leadership work. I'm a detailed writer and researcher who enjoys planning, coordinating, and helping teams succeed.
