BWBrett Wright
@brettwright
Customer-oriented Store Manager with over 8 years of retail experience.
United StatesWhat I'm looking for
With over eight years of experience in retail operations, I am a dedicated Store Manager committed to enhancing customer satisfaction and driving sales performance. My journey has taken me through various leadership roles, where I have honed my skills in team management, merchandising, and operational excellence. At HomeGoods, I lead all aspects of store operations, focusing on customer service and expense control to optimize business performance.
Throughout my career, I have successfully recruited, trained, and developed teams, ensuring that each member is equipped to provide exceptional service. My previous role at Walmart allowed me to drive financial performance by evaluating P&L statements and implementing effective training programs. I believe in fostering a positive work environment that encourages growth and development, which is essential for achieving both individual and organizational goals.
Experience
Work history, roles, and key accomplishments
Store Manager
HomeGoods
Nov 2022 - Present (2 years 7 months)
Overseeing store operations, focusing on customer service and team development. Responsible for expense control and implementing loss prevention strategies to enhance store performance.
Specialty Sales Manager
The Home Depot
Nov 2023 - Present (1 year 7 months)
Currently leading all aspects of merchandising, operations, customer service, and human resources in a high-volume store. Focused on developing creative plans to increase sales and optimizing business expenses while ensuring a positive customer experience.
Coach
Walmart
May 2018 - Nov 2022 (4 years 6 months)
Led and developed teams by providing training and support. Focused on exceptional customer service and financial performance through P&L evaluation.
Store Manager
7-Eleven Franchise
Mar 2010 - Jul 2013 (3 years 4 months)
Managed store operations, ensuring adequate staffing and training while maximizing sales and maintaining inventory controls.
Teacher/Head of English Studies
AIS International School
May 2013 - May 2017 (4 years)
Provided conversational English lessons tailored to diverse age groups and backgrounds, enhancing language skills and cultural understanding.
Education
Degrees, certifications, and relevant coursework
CUColorado Technical University
Some College, Cyber Security
2023 -
Pursuing some college education in Cyber Security, focusing on the principles and practices necessary to protect computer systems and networks from cyber threats.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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