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Nina Cizl

@ninacizl

Friendly customer service professional with a passion for creative projects.

Slovenia
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What I'm looking for

I am looking for a role that allows me to utilize my customer service skills while engaging in creative projects and promoting positive experiences.

I am a dedicated and adaptable individual with a strong background in customer service, particularly in airport environments. My experience as a Cashier at Ljubljana Airport has honed my skills in managing transactions, assisting passengers, and ensuring a smooth travel experience. I take pride in my attention to detail and my ability to empathize with customers, which has been crucial in my roles.

In addition to my work in customer service, I have engaged in various personal projects, including writing blog posts and creating website content. My passion for photography and languages complements my creative endeavors, allowing me to express myself and connect with diverse audiences. I am always eager to learn and grow, seeking opportunities that challenge me and allow me to contribute meaningfully.

Experience

Work history, roles, and key accomplishments

HS

Hostel Worker

Hostel in Frigiliana, Spain

Mar 2025 - Mar 2025 (0 months)

Managed household chores and ensured guest well-being, handling check-ins and check-outs efficiently. Promoted the hostel on social media platforms to attract new guests.

LA

Passenger Care Agent

Ljubljana Airport

Apr 2024 - Oct 2024 (6 months)

Assisted passengers with check-in, boarding, and baggage handling, ensuring smooth travel experiences. Provided clear public address announcements and managed delays, cancellations, and rebookings.

DA

Cashier

Dutty Free at Ljubljana Airport

Mar 2023 - Apr 2024 (1 year 1 month)

Managed treasury operations, including cash register closures and goods procurement. Provided customer assistance, advised on purchases, and maintained store premises.

Education

Degrees, certifications, and relevant coursework

GT

GRM Novo Mesto - Centre of Biotechnology and Tourism

Nature Conservation Technician, Nature Conservation

Studied nature conservation techniques and principles. Gained knowledge in biotechnology and tourism relevant to environmental preservation.

Tech stack

Software and tools used professionally

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Nina Cizl - Hostel Worker - Hostel in Frigiliana, Spain | Himalayas