Nedim Baltić
@nedimbalti
I resolve guest issues and support international customers across languages.
SloveniaWhat I'm looking for
I've supported international guests at Gostišče Jezero and Gastent d.o.o., handling communications, complaints, billing, and guest relations in German and English.
Across seven years in hospitality and high-volume operations, I've maintained order accuracy, resolved customer inquiries, and built practical problem-solving skills. I'm transitioning into remote customer support roles and bring Bosnian/Croatian/Serbian, German, English, and Slovenian communication skills.
Experience
Work history, roles, and key accomplishments
Service and Kitchen Professional
McDonald's
Dec 2025 - Apr 2026 (4 months)
Provided customer service in a high-volume environment, handling inquiries, resolving complaints, and maintaining order accuracy. Developed problem-solving and communication skills.
Education
Degrees, certifications, and relevant coursework
JU II Srednja škola
Vocational Degree, Hospitality and Hotel Management
2025 - 2026
Completed vocational degree in hospitality and hotel management through distance learning, with specialized training in international hotel operations, gastronomy, and advanced guest relations.
Tech stack
Software and tools used professionally
Availability
Location
SloveniaAuthorized to work in
Job categories
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