Open to opportunities

Niklas Trentel

@niklastrentel

Message

I am a customer-focused entrepreneur and service specialist with wellness business and marketing skills.

Denmark

Message

What I'm looking for

I seek roles in customer service, marketing, or operations where I can grow business skills, use Danish/English, solve customer issues, and contribute to a collaborative, service-focused team.

I am an enthusiastic, quick-learning professional with customer service experience in Denmark and abroad, including supporting Miele customers in Danish and English. I founded a wellness and pain-relief business to help family members affected by migraines and manage marketing, customer service, and operations.

I have hands-on experience restoring designer furniture and working in hospitality, which strengthened my technical troubleshooting, teamwork, and professional service skills. I am studying Marketing Management online with courses in International Marketing, Law, Organization, and Economics to expand my commercial and marketing expertise.

Experience

Work history, roles, and key accomplishments

Current

Business Owner

Current

Self-Employed

Apr 2025 - Present (5 months)

Founded and operate an online wellness and pain-relief products business, managing marketing, customer service, and day-to-day operations. Launched product listings and run both paid and organic marketing to acquire customers.

Paid Marketing Organic Marketing Customer Service Operations Social Media Marketing Inventory Management

Customer Service Employee

Miele

Oct 2024 - Jan 2025 (3 months)

Provided Danish and English customer support via phone, email, and chat, resolving technical appliance issues and diagnosing error codes for Miele customers. Maintained high responsiveness and technical accuracy in support cases.

Customer Support Troubleshooting Appliance Diagnostics Danish English Phone Support Email Support Chat Support

Workshop Assistant

Unknown

Jun 2023 - Jun 2024 (1 year)

Restored used designer furniture by sanding and preparing pieces for renovation and resale, ensuring high-quality finishes and resale readiness. Supported workshop operations and handled surface preparation across chairs, tables, and rocking chairs.

Furniture Restoration Surface Preparation Refinishing Woodworking Quality Control

Waiter

Nyborg Strand

Aug 2021 - Aug 2022 (1 year)

Served guests in the restaurant and at events, delivering professional table service and supporting large-team event operations. Developed strong customer service, time management, and teamwork skills in a high-volume environment.

Event Services Table Service Event Service Customer Service Teamwork Time Management

Education

Degrees, certifications, and relevant coursework

Erhvervsakademi SydVest

Marketing Management

2025 -

Started the Marketing Management program (online) in January 2025; coursework includes International Marketing, Law, Organization, and Economics. Continued studies after returning to Denmark in June 2025.