Open to opportunities

madalina bagacean

@madalinabagacean

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I build client experiences and digital content across operations, hospitality, and marketing.

Denmark

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What I'm looking for

I'm seeking roles in client operations, customer service, digital marketing, or brand management where I can combine client engagement, operational coordination, content creation, and audience research.

I've supported procurement and accounts payable operations at Bombardier Transportation and Office Depot, managing SAP purchase orders, invoice exceptions, account reconciliation, vendor balances, and escalation workflows. I also bring high-touch client relations and premium sales experience from Copenhagen hospitality venues.

Alongside my Master’s studies in Media and Communication, I’ve created SEO content, social campaigns, editorial features, and UX mockups. At Netfors, my blog content and social media strategy increased organic web traffic by 20%, while my research explores how creators translate fragrance and other sensory products into digital experiences.

Experience

Work history, roles, and key accomplishments

Hostess, VIP Hospitality & Guest Relations

Self-Employed

Jan 2019 - Dec 2024 (5 years 11 months)

Delivered high-touch guest relations, upscale table service, and sales management in fast-paced venues while self-funding graduate studies. Managed high-value guest interactions, premium product sales, and client experience in fast-paced nightlife venues.

Guest Relations Table Service Sales Management Client Experience Premium Product Sales

Education

Degrees, certifications, and relevant coursework

Malmo University

Master of Science, Media and Communication

2024 -

Pursuing a Master's degree in Media and Communication with a focus on Culture, Collaborative Media, and Creative Industries. Conducted research on how TikTok creators translate sensory products into digital content.