Štěpánka Vaculíková

I am a dedicated customer experience specialist with over two years of experience working with multinational clients. My journey began in a call center, where I honed my skills in providing excellent customer support and problem-solving. I have a proven track record of building customer loyalty and ensuring satisfaction through effective communication and creative solutions.

My career progressed as I took on roles such as Bar Manager and Manager of a Cleaning Company, where I developed strong management and team collaboration skills. Most recently, I worked in customer support for Microsoft 365 products, where I managed customer accounts and provided assistance via phone and chat. My ability to adapt and thrive in fast-paced environments has been key to my success in these roles.