Tech-savvy problem solver with a passion for customer success. I specialize in making complex products easy to adopt, helping users get the most out of powerful tools, and turning challenges into opportunities. With a background in manufacturing, SaaS, and 3D printing, I thrive in fast-paced environments where clear communication, proactive support, and data-driven decisions drive real impact. I believe in ownership, speed, and delivering results—and I’m always ready for the next challenge.
Milosz Durzynski
@miloszdurzynski
Customer-focused problem solver who makes complex tech easy.
Experience
Work history, roles, and key accomplishments
Technical Support Manager
Nexa3D
Nov 2023 - Present (1 year 7 months)
Responsible for managing technical support operations, focusing on stakeholder management and onboarding processes. Ensures customer success through effective communication and problem-solving.
Customer Success Engineer
Nexa3D
Nov 2023 - Present (1 year 7 months)
Engages in pre and post-sales customer interactions, providing technical insights and product demonstrations. Focuses on building long-term partnerships and minimizing technology adoption time.
Support Engineer
Addifab
Nov 2022 - Oct 2023 (11 months)
Led the customer support team, focusing on stakeholder management and onboarding processes to enhance customer satisfaction and support efficiency.
Technical Purchaser
Addifab
Jan 2022 - Oct 2023 (1 year 9 months)
Managed procurement processes and supplier relationships, ensuring the availability of technical resources and materials for operations.
Support Technician
Addifab
Nov 2019 - Feb 2022 (2 years 3 months)
Provided technical support and assistance to customers, focusing on onboarding and ensuring a smooth transition to new technologies.
Team Leader
Sea-Tec Professional Ship Solutions
Nov 2015 - May 2016 (6 months)
Led a team responsible for cleaning cargo holds of large ships, ensuring compliance with safety and operational standards.
Co-Owner
Surfstore.dk
Sep 2017 - Jul 2023 (5 years 10 months)
Co-manages an online surf equipment store, responsible for managerial decisions, supplier contacts, and stock selection.
Founder and Head Instructor
Karma Kitesurfing
Mar 2017 - Jun 2023 (6 years 3 months)
Founded a seasonal mobile kitesurfing school, overseeing equipment management, instructor employment, and safety training.
Junior Design Engineer Intern
Attention Design
Sep 2018 - Jan 2019 (4 months)
Assisted in new product development projects, focusing on design for manufacturing and managing CAD files for commercial presentations.
Windsurfing Instructor
Molo Surf Sp. z o.o.
May 2012 - Nov 2016 (4 years 6 months)
Conducted windsurfing lessons for various age groups, accumulating extensive experience on the water.
Engineering Consultant, Supply Management
Molo Surf SPOT
May 2015 - Jul 2015 (2 months)
Co-managed the construction of a summer camp base, focusing on project management and supply responsibilities.
Deputy Brand Manager, B2B Communication
Raven
Sep 2014 - May 2015 (8 months)
Managed B2B communications, prepared commercial offers, and maintained relationships with clients in the outdoor equipment sector.
Education
Degrees, certifications, and relevant coursework
Milosz hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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