Nikki Sorn
@nikkisorn
Proactive patient service representative with strong problem-solving skills.
What I'm looking for
I am a proactive and goal-oriented professional with a strong background in patient service and customer care. My experience as a Patient Service Representative at Colorado Springs Imaging has equipped me with excellent time management and problem-solving skills, allowing me to thrive in fast-paced environments. I take pride in my ability to maintain patient records in accordance with HIPAA regulations and ensure a smooth appointment scheduling process.
Previously, I served as a Barista Trainer at Starbucks, where I honed my customer service skills and learned the importance of creating a welcoming atmosphere for clients. My role as a Pharmacy Technician Trainee at Walgreens further developed my attention to detail, as I assisted in managing medication inventory and entered prescription data with precision. I am committed to leveraging my skills to contribute to team success and organizational growth.
Experience
Work history, roles, and key accomplishments
Patient Service Representative
Colorado Springs Imaging
Jul 2024 - Present (1 year)
Worked effectively in a fast-paced environment, filing and maintaining patient records in accordance with HIPAA regulations. Answered incoming calls, scheduled appointments, and verified insurance eligibility and coverage for patients.
Barista Trainer
Starbucks
Oct 2022 - Present (2 years 9 months)
Maintained a clean and organized workspace for optimal productivity and safety. Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Degrees, certifications, and relevant coursework
Seven Lakes High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills across various subjects. Prepared for further academic or professional pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Nikki?
You can contact Nikki and 90k+ other talented remote workers on Himalayas.
Message NikkiFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
