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Nikki Buchan

@nikkibuchan

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Dynamic Senior Director of Human Resources with strategic HR expertise.

Canada

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What I'm looking for

I seek a role that fosters growth, embraces diversity, and values strategic HR initiatives.

I am a Senior Director of Human Resources with 20 years of extensive experience in driving strategic HR initiatives and enhancing organizational performance. My expertise lies in building corporate culture, talent acquisition, performance management, and implementing diversity, equity, inclusion, and belonging (DEIB) practices. I thrive in technology start-ups and have successfully navigated global acquisitions while sustaining innovative cultures during growth.

Throughout my career, I have achieved significant milestones, including launching a tuition reimbursement program that surpassed participation goals by 110% and implementing a competency-based performance management system that improved employee satisfaction scores across departments. I have directed global People Operations for VelocityEHS, ensuring compliance with employment laws across multiple countries while optimizing talent acquisition processes and enhancing retention strategies tailored to specific regions.

Experience

Work history, roles, and key accomplishments

Senior Director, Human Resources

VelocityEHS

May 2015 - Jan 2025 (9 years 8 months)

Led global People Operations for a SaaS company, as head of talent acquisition, performance & talent management, leadership development, and championed employee experience, and DEIB initiatives. Successfully launched a competencies based performance management program, an education program, and optimized talent acquisition processes, achieving high eSat scores and reduced time-to-fill.

Talent Acquisition Performance Management Leadership Development Change Management Strategic Thinking

Recruitment Specialist – Sub-Contractor

TEEMA

Jul 2014 - May 2015 (10 months)

Managed end-to-end recruitment processes for tech and executive roles, revamping strategies to ensure high-quality placements across diverse sectors.

Recruitment Strategy Talent Acquisition Candidate Sourcing Interviewing

HR and Recruitment Lead (Director)

Organizational Solutions Inc.

Jul 2011 - Jul 2014 (3 years)

Developed HR policies and training programs, enhancing onboarding processes and reducing turnover. Streamlined hiring processes, achieving significant decreases in time-to-hire.

HR Policies Training Onboarding Employee Retention Leadership Development Turnover Reduction Process Improvement Talent Management Strategic Planning

Branch Manager/Trainer/Recruitment/Sales

All-In-One Canada

May 2003 - Nov 2008 (5 years 6 months)

Oversaw recruitment and sales operations, trained staff, and managed client relationships. Achieved recognition for exceptional branch performance and facilitated the opening of new branches.

Recruitment Management Staff Training Sales Operations Team Leadership HRIS ATS Psychometric Hiring Business Development

Education

Degrees, certifications, and relevant coursework

DeGroote School of Business - McMaster University

Certificate, Human Resources Management

2013 - 2014

Completed an Executive Education Program focusing on HR Management and Business Leadership, enhancing strategic HR capabilities and leadership skills.