nikhath parveen

At Concentrix, I partnered with Operations, Quality, and corporate support teams to deliver training frameworks and regulatory compliance updates for international banking lines across the UK, Canada, and Australia.

I directed end-to-end framework execution for Know Your Customer (KYC) and First Home Owner Grant (FHOG) initiatives, meeting project milestones on time. I also managed on-the-job training and targeted interventions to address skill gaps and improve floor readiness.