Nika User

I am a detail-oriented and empathetic customer support professional with a strong background in e-commerce, social media management, and content creation. My experience as a dropshipping business owner has equipped me with the skills to handle customer inquiries effectively, resolve issues promptly, and ensure high levels of customer satisfaction. I take pride in my ability to create engaging content that resonates with audiences, enhancing brand presence across various platforms.

Throughout my freelance journey, I have managed an e-commerce store specializing in pet niche products, where I honed my skills in order fulfillment and supplier communications. I am proficient in using tools like Shopify, Meta Ads, and TikTok Ads to drive sales and improve brand visibility. My commitment to effective communication and problem-solving has been instrumental in maintaining customer loyalty and satisfaction.