At Novabiz Consulting Pvt Ltd, I support Salesforce solutions across 9 client projects, from requirements discovery and functional design through testing, go-live, and post-production support. I translate business needs into BRDs, user stories, acceptance criteria, and process flows, and coordinate client and development teams across concurrent projects.
On a Salesforce Revenue Cloud Advanced transformation for Powerica, I analyse the existing implementation, gather requirements through client workshops, and support lead-to-quote/order processes and forecasting. My work also includes QA and UAT, defect resolution, data mapping and migration, client demonstrations, and user training; I hold the Salesforce Certified Platform Administrator certification.
