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Dhana lekshmiDL
Looking for a job

Dhana lekshmi

@dhanalekshmi

I translate business needs into user-focused Salesforce CRM solutions.

India
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What I'm looking for

I'm looking for remote flexibility, real opportunities to grow and upskill, and a collaborative team environment where I can keep becoming better at what I do.

At IQVIA, I gather stakeholder requirements and translate them into user stories, BRDs, FRDs, process flows, and practical Salesforce CRM enhancements. I've supported Agile delivery, UAT, defect tracking, and implementation alongside developers and QA teams.

For argenx and Regeneron projects, I've mapped clinical-trial and medical-grant workflows, documented business rules and compliance requirements, and coordinated functional testing through release. I also delivered client demos, training materials, and user-friendly workflow improvements to support adoption.

My background includes QA and business operations work at IQVIA and Accenture, with hands-on experience in Salesforce Classic and Lightning, SQL validation, functional and regression testing, JIRA, TestRail, and Confluence.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CC

College of Engineering, Chengannur

Bachelor of Technology, Electrical and Electronics Engineering

Pursued a Bachelor of Technology in Electrical and Electronics Engineering.

IV

Indian Institute of Management, Visakhapatnam

Executive Post Graduate Certificate, General Management

Completed an Executive Post Graduate Certificate in General Management.

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