I'm looking for remote flexibility, real opportunities to grow and upskill, and a collaborative team environment where I can keep becoming better at what I do.
Dhana lekshmi
@dhanalekshmi
I translate business needs into user-focused Salesforce CRM solutions.
What I'm looking for
At IQVIA, I gather stakeholder requirements and translate them into user stories, BRDs, FRDs, process flows, and practical Salesforce CRM enhancements. I've supported Agile delivery, UAT, defect tracking, and implementation alongside developers and QA teams.
For argenx and Regeneron projects, I've mapped clinical-trial and medical-grant workflows, documented business rules and compliance requirements, and coordinated functional testing through release. I also delivered client demos, training materials, and user-friendly workflow improvements to support adoption.
My background includes QA and business operations work at IQVIA and Accenture, with hands-on experience in Salesforce Classic and Lightning, SQL validation, functional and regression testing, JIRA, TestRail, and Confluence.
Experience
Work history, roles, and key accomplishments
Gathered and documented business requirements through stakeholder discussions. Translated requirements into user stories and supported development teams during implementation.
Tested Salesforce applications (Classic & Lightning) and created and executed test cases based on business requirements. Performed functional and regression testing and validated backend data using SQL queries.
Performed manual and end-to-end testing across platforms. Designed and executed functional and regression test cases and managed defects with developers for resolution.
Education
Degrees, certifications, and relevant coursework
College of Engineering, Chengannur
Bachelor of Technology, Electrical and Electronics Engineering
Pursued a Bachelor of Technology in Electrical and Electronics Engineering.
Indian Institute of Management, Visakhapatnam
Executive Post Graduate Certificate, General Management
Completed an Executive Post Graduate Certificate in General Management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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