Open to opportunities

Nidhin Rethnakaran

@nidhinrethnakaran

Message

I’m a Lead Product & UX Designer crafting fintech and banking experiences that reduce friction and accelerate delivery.

United Arab Emirates

Message

What I'm looking for

I’m looking to lead product and UX in fintech, joining early to shape problem framing through delivery, collaborating with product and engineering to reduce friction in complex payments and banking journeys.

I have 15 years designing digital products across fintech, banking, enterprise, and government. I work across the full design process, from discovery and stakeholder workshops through to developer handoff.

My recent focus has been payments and financial experiences at First Abu Dhabi Bank, Mashreq Bank, and Hoxton Capital. I tend to get involved early, because the quality of thinking at the start shapes everything that follows.

I lead end-to-end product design across complex workflows—payments, remittances, and corporate banking journeys—while collaborating closely with Product, Engineering, and business stakeholders. I facilitate design sessions, translate regulatory and compliance needs into intuitive UX, and create service blueprints, user journeys, and information architecture.

I validate design decisions through usability testing, heuristic evaluations, and A/B testing, then help drive scalability through platform experiences like developer portals and dashboards. I’m also recognized for strong ownership, simplifying ambiguity into clear solutions, and aligning teams through structured design thinking.

Experience

Work history, roles, and key accomplishments

Current

Lead Product Designer

Current

Apostrophy DMCC

Nov 2025 - Present (7 months)

Led end-to-end product design for the FAB Corporate Banking API Portal, shaping discovery and problem framing through to developer handoff. Delivered complex fintech workflows with service blueprints, journey mapping, and usability validation to reduce friction.

Product Design UX Strategy Figma Service blueprints Information Architecture Prototyping Usability Testing A B Testing

Lead UX/UI Designer

Mashreq Bank

Apr 2022 - Nov 2025 (3 years 7 months)

Led UX/UI for instant payments, remittances, bill payments, money transfers, and wage protection workflows, using research and iterative validation to improve complex financial journeys.

UX UI Design Figma Usability Testing A B Testing Journey Mapping Information Architecture Wireframing UX Research

Lead UX/UI Designer (Payments)

Mashreq Bank

Apr 2022 - Nov 2025 (3 years 7 months)

Led UX/UI for instant payments and remittances, designing user journeys and information architecture for complex financial flows. Facilitated design sessions and validated decisions with usability testing, heuristic evaluations, and A/B testing to improve clarity and reduce user friction.

UX UI Design Journey Mapping Figma Prototyping Usability Testing A B Testing Information Architecture

Lead UX/UI Designer

Hoxton Capital Management

Nov 2020 - Apr 2022 (1 year 5 months)

Owned UX/UI design for the Hoxton Wealth app (Wedge fintech app/CRM), translating user needs into structured product solutions. Produced wireframes, prototypes, and interaction models and supported iterative improvement through usability testing and stakeholder alignment.

UX UI Design Wireframing Prototyping Figma Interaction Design Usability Testing

Sr. Creative & UI/UX Designer

DXC Technology

Sep 2010 - Jan 2020 (9 years 4 months)

Designed UI/UX and creative experiences in enterprise settings, collaborating with stakeholders to refine usability and interaction quality. Created wireframes, prototypes, and interaction models to support rapid iteration and consistent delivery.

UI UX Design Interaction Design Sketch Figma Adobe XD Wireframing Prototyping Adobe Photoshop

Manager, Creative Services

Manthan Systems

Aug 2009 - Sep 2009 (1 month)

Managed creative services for marketing, coordinating design and production activities to support business-facing campaigns and deliverables.

Creative Services Management Marketing Design Photoshop Adobe XD Project Coordination visual communication

Proposal Production & Graphics

IBM

Jun 2006 - Aug 2009 (3 years 2 months)

Created and produced proposal graphics and visual communication assets, supporting business development materials through accurate, professional design execution.

Photoshop visual communication Proposal Development Attention To Detail

Education

Degrees, certifications, and relevant coursework

Nielsen Norman Group (NN/g)

UX Management (NN/g) - Module 3, UX Management

NN/g UX Management Module 3: Design Trade-offs is listed as upcoming.

Nielsen Norman Group (NN/g)

NN/g UX Management (Modules 1–3), UX Management

Activities and societies: Module 1: Successful Stakeholder Relationships (completed 2024). Module 2: Becoming a UX Coach (completed 2025). Module 3: Design Trade-offs (upcoming).

Ongoing UX management training with NN/g, focusing on stakeholder relationships, becoming a UX coach, and design trade-offs.