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@lindendance
Strategic product design leader combining systems thinking, product strategy, and brand.
I am a strategic product design leader with almost 20 years' experience delivering impact across apps, fintech, and enterprise platforms in London and the UAE.
At Careem I led the end-to-end redesign of Careem Pay, partnering with product, data, and engineering to drive a 45% uplift in KYC conversion, 30% growth in online payments, and an 80% uplift in repayments.
I have led design systems, visual and interaction direction, and squads of product designers—defining information architecture, co-creating roadmaps, and improving documentation to increase consistency and adoption.
My background includes senior roles across global organisations and agencies where I delivered high-fidelity UI toolkits, motion-rich campaigns, and end-to-end design solutions while mentoring teams and aligning cross-functional stakeholders.
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Work history, roles, and key accomplishments
Careem
Sep 2022 - Present (3 years 2 months)
Led end-to-end redesign of Careem Pay covering onboarding, P2P, global transfers and core payments, delivering a 45% uplift in KYC conversion, 30% growth in online payments and 80% uplift in repayments. Expanded remit to lead Design Systems, unifying visual and interaction direction across the Super App and mentoring product designers.
JPMorgan
Aug 2021 - Sep 2022 (1 year 1 month)
Defined information architecture and product design strategy for an internal SaaS platform, co-created roadmaps, built a scalable design system, and redesigned documentation to improve adoption and comprehension across teams.
Careem
Feb 2021 - Aug 2021 (6 months)
Led creative vision and interaction language for the next-generation Careem Super App, facilitated senior vision workshops, and delivered a high-fidelity UI toolkit to accelerate testing and cross-functional alignment.
Independent Consultant
May 2012 - Feb 2021 (8 years 9 months)
Delivered end-to-end design solutions for agencies and clients including Ogilvy, Saatchi & Saatchi, MRM, Close Brothers and Fremantle, managing stakeholder relationships, timelines and budgets from discovery to delivery.
Elvis London
Aug 2009 - May 2012 (2 years 9 months)
Led redesign of Honda’s European website and produced high-impact digital campaigns for brands such as Virgin and Sky, mentoring junior designers and driving brand-led execution.
Substance Global
May 2007 - Jul 2009 (2 years 2 months)
Designed and built motion-rich Flash sites, animated banners and rich media ads for clients including Fox, Universal and MGM, delivering high-performing creative with hands-on coding and animation.
Degrees, certifications, and relevant coursework
Bachelor of Arts (Hons), Graphic Design
2000 - 2004
Grade: First Class
Completed a BA (Hons) Graphic Design with First Class honours focused on visual and brand design.
Software and tools used professionally
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