Open to opportunities

Nico Samuels Thomas

@nicosamuelsthomas

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Highly organized administrative assistant with extensive customer relations experience.

Jamaica

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What I'm looking for

I am looking for a role that values organization and customer relations, where I can contribute to team success and continue to grow professionally.

I am a highly organized and proactive professional with over 22 years of progressive experience in office administration, customer service, sales support, and public relations. My career has been marked by my ability to maintain calendars, handle communications, and support executive-level staff effectively. I pride myself on my professionalism, problem-solving abilities, and multitasking skills, which have been essential in fast-paced environments.

Throughout my career, I have successfully conducted product promotions and implemented marketing strategies for various industries, including pharmaceuticals and beverages. My experience has allowed me to build strong customer relationships through engaging brand campaigns and effective communication. I have also managed office operations, maintained accurate financial records, and ensured efficient workflows, all while supporting the goals of my employers.

Experience

Work history, roles, and key accomplishments

Sales/Marketing and Promotional Representative

J. Wray & Nephew (Spike Industry)

Jan 2015 - Dec 2021 (6 years 11 months)

Conducted in-market product promotions and implemented marketing strategies for alcoholic beverages and retail products. Built strong customer relationships through live demonstrations and brand engagement campaigns, monitoring consumer responses and providing feedback for sales strategy organization. Coordinated promotional events, managed materials, and supported the launch of new products.

Marketing Strategy Customer Relationship Management Customer Engagement Event Coordination Sales Strategy Product Launch

Sales/Marketing and Promotional Representative

Lascelles Ltd. Federated Pharmaceuticals and J. Wray & Nephe

Jan 2010 - Dec 2015 (5 years 11 months)

Promoted diverse products across the pharmaceutical and beverage sectors through retail and community engagement. Increased brand awareness and sales by delivering impactful marketing presentations and event participation. Maintained stock levels and created detailed inventory and promotional reports for management, building rapport with store owners and customers to support distribution and produ

Brand Awareness Sales Presentations Inventory Management Community Engagement Distribution

Accounting Clerk

M.D. Orgaro & Company

Jan 2001 - Dec 2007 (6 years 11 months)

Entered financial data, processed invoices, and reconciled bank statements and accounts. Assisted with payroll preparation, ledger balancing, and monthly reporting, ensuring accurate document filing and maintaining confidentiality of financial records. Supported accounting operations by preparing reports and handling clerical duties.

Bank Reconciliation Ledger Balances Financial Reporting Clerical

Sales Clerk

Dalia’s Selection 4

Jan 1998 - Dec 2000 (2 years 11 months)

Provided excellent in-store customer service and product recommendations. Operated the POS system, managed transactions, and balanced daily sales. Restocked merchandise and maintained clean, visually appealing displays, assisting in inventory checks and coordinating with suppliers as needed.

Customer Service Sales Balancing Inventory Management

Administrative Assistant

Amos Engineering Work Ltd.

Jan 1996 - Dec 1998 (2 years 11 months)

Handled front desk operations including answering phones, managing appointments, and welcoming visitors. Maintained physical and digital filing systems, prepared business correspondence, and supported executive staff. Ordered and managed office supplies, tracked expenses, and maintained daily office operations, supporting document preparation for engineering projects and ensuring timely communicat

Appointment Management Digital Filing Systems