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@dillionthompson
Organized office administrator focused on customer satisfaction and experience.
JamaicaAs an office administrator with extensive experience in customer service, I am dedicated to enhancing customer satisfaction through effective communication and interpersonal skills. My role at the Manchester Institute of Learning has honed my ability to manage office operations efficiently while maintaining a keen attention to detail.
Throughout my career, I have developed strong problem-solving abilities and a collaborative spirit, which have allowed me to build positive relationships with customers and colleagues alike. I take pride in my organizational skills, ensuring that all office supplies are managed effectively and that communication flows seamlessly within the team.
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Work history, roles, and key accomplishments
Manchester Institute of Learning
Jan 2018 - Present (7 years 10 months)
Responsible for answering telephones, routing calls, and providing general information. Managed incoming mail, distributed correspondence, and oversaw daily operations of the copy machine. Established and maintained files and records.
Super Plus
Jan 2018 - Feb 2018 (1 month)
Followed communication guidelines to address customer needs and problems. Built positive relationships with customers to enhance company image. Promoted new products and services through outbound calls.
MegaMart
Jan 2017 - Jan 2018 (1 year)
Received and organized shipments, restocked items, and assisted customers in locating products. Informed customers of promotions and resolved complaints professionally.
Degrees, certifications, and relevant coursework
Certificate, General Studies
2017 - 2018
High School Diploma, General Education
2012 - 2016
Completed secondary education with a focus on various subjects including English.
Primary School Certificate, Primary Education
2008 - 2012
Completed primary education, laying the foundation for future academic pursuits.
Software and tools used professionally
JamaicaYou can contact Dillion and 90k+ other talented remote workers on Himalayas.
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