Open to opportunities

NICOLE User

@nicoleuser4

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Senior business leader specializing in strategy and operations.

United States

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What I'm looking for

I seek a role that values strategic problem-solving and fosters team development.

With over 20 years of experience in business leadership, I excel at managing relationships and solving complex challenges. My career has been marked by a commitment to driving revenue growth and optimizing operations, particularly in high-pressure environments. I am known for my proactive approach, focusing on long-term success by maximizing human capital and ensuring efficient operations.

In my current role as Director of Business Strategy at Ansley Real Estate, I have successfully driven over $10M in revenue growth and improved team performance significantly through tailored training programs. My ability to identify and solve communication breakdowns has been instrumental in ensuring smooth transactions and enhancing overall productivity.

Throughout my career, I have consistently delivered measurable results, whether it was through coaching high-performing teams or implementing operational efficiencies. My passion for problem-solving and strategic planning makes me a valuable asset to any organization looking to enhance its business operations and achieve sustainable growth.

Experience

Work history, roles, and key accomplishments

Current

Director of Business Strategy

Current

Ansley Real Estate

Jan 2022 - Present (3 years 4 months)

As Director of Business Strategy, I drove over $10M in revenue growth by optimizing sales strategies and leading high-performing teams. I implemented training programs that improved team performance and reduced operational redundancies by 40%, ensuring smooth and profitable transactions.

Revenue Business Operations Problem Solving Client Relationship Management Training Leadership Development Communication

Sales Manager

Ansley Real Estate

Jan 2018 - Jan 2022 (3 years 11 months)

In my role as Sales Manager, I coached high-performing teams, achieving a 20% increase in deal volume and improving client retention by 15%. I led data-driven decision-making for sales strategies, enhancing overall revenue and client engagement.

Sales Strategy Process Optimization Data Analysis Leadership Communication

Sales Representative

Ansley Real Estate

Jan 2015 - Jan 2018 (3 years)

As a Sales Representative, I ranked in the top 5% of sales performers, securing over $50M in sales. I negotiated high-value contracts and developed strategies that improved client engagement, leading to repeat business.

Sales Performance Contract Negotiation Client Engagement Market Analysis Communication Relationship Management

Supervisor & Training Lead

Kmart Corporation

Nov 1994 - Feb 2014 (19 years 3 months)

In my role as Supervisor & Training Lead, I supervised over 50 associates and delivered training programs that increased employee productivity by 30%. I managed high-pressure situations and resolved customer issues, ensuring high client satisfaction.

Training Development Customer Service Problem Solving Productivity Communication