Nicole Tito

Developed and executed multi-channel digital marketing strategies (SEO, PPC, social, email) to increase brand visibility and optimize ROI, while managing marketing automation and analytics to inform campaign improvements.

Oversaw restaurant operations including staffing, inventory, budgeting and health & safety, implemented cost-control and marketing initiatives to improve profitability and guest satisfaction.

Managed cashier team and cash-handling procedures, conducted reconciliations and audits, resolved customer issues, and supported scheduling and payroll to maintain operational accuracy.

Processed transactions, assisted guests with orders and payments, maintained cashier station cleanliness, and supported front-of-house tasks to ensure timely service.

Managed supplier sourcing, purchase orders and invoice verification, ensured timely delivery of goods, maintained supplier relations and coordinated payments to optimize procurement processes.

Handled customer transactions and payouts, maintained gaming machine cash balances and cleanliness, and reported operational issues to management.

Delivered customer service and product knowledge, maintained merchandising and inventory standards, and handled cashier duties to support sales targets.

Managed appointments and communications for the director, maintained petty cash records, filed documentation and coordinated client notifications for completed vehicle work.

Completed CPA1 and CPA2 professional certification courses at Vision Institute of Professionals.

Completed ATC1 and ATC2 professional certification courses at Vision Institute of Professionals.

Grade: C (Constant)

Attained General Secondary School Certificate at Muthingiini High School with Grade C (Constant).

Completed primary education at Kisauni Baptist Primary School.