Ann Njeka
@annnjeka
Results-oriented professional in hospitality and digital marketing.
KenyaWhat I'm looking for
I am a highly motivated professional with a proven track record in hospitality, customer service, and digital marketing. My experience spans various roles, including Front Office Personnel at Lake Nakuru Lodge, where I managed guest reservations and ensured exceptional service. I excel in problem-solving and communication, which has allowed me to create seamless customer experiences.
In my recent role as Marketing Manager & Social Media Coordinator at Functions & Junction Catering, I drove a 40% increase in online orders through effective social media marketing strategies. Currently, as the Social Media Manager & Marketing Lead at Lake Nakuru Lodge, I spearhead digital marketing campaigns that have significantly boosted engagement and bookings. My ability to develop and implement content strategies has enhanced brand visibility and website traffic.
Experience
Work history, roles, and key accomplishments
Social Media Manager & Marketing Lead
Lake Nakuru Lodge
Jan 2023 - Present (2 years 6 months)
Spearheaded digital marketing campaigns that increased social media engagement by 30%. Developed content strategies that boosted brand visibility and managed email marketing campaigns.
Marketing Manager & Social Media Coordinator
Functions & Junction Catering
Jan 2021 - Dec 2022 (1 year 11 months)
Managed social media marketing and developed marketing strategies that increased online orders by 40%. Implemented SEO strategies and maintained client relationships.
Sales Account Manager
Delta Energy Systems
Jan 2020 - Nov 2020 (10 months)
Acquired new business and upgraded the customer database for Solar Water Heating and Power Back-Up systems. Developed client proposals and conducted presentations while exceeding sales targets.
Office/Administration Assistant
Envirosmart Home Solutions
Dec 2017 - Nov 2019 (1 year 11 months)
Coordinated front desk activities, managed office supplies, and provided administrative support. Assisted with scheduling meetings and coordinating travel arrangements.
Front Office Personnel
Lake Nakuru Lodge
Aug 2016 - Nov 2017 (1 year 3 months)
Managed guest reservations, check-ins, and check-outs while ensuring efficient and personalized service. Processed payments and maintained accurate financial records. Provided exceptional guest service and collaborated with other departments to ensure guest satisfaction.
Education
Degrees, certifications, and relevant coursework
EUEgerton University
Diploma, Ecotourism and Hotel Management
2013 - 2015
Studied Ecotourism and Hotel Management, focusing on sustainable tourism practices and effective hotel operations. Developed skills in guest relations, hospitality management, and environmental conservation.
Menengai High School
Certificate of Secondary Education, Secondary Education
2009 - 2012
Completed secondary education with a focus on general studies, preparing for further education and professional development.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Interested in hiring Ann?
You can contact Ann and 90k+ other talented remote workers on Himalayas.
Message AnnFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
