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Nicoleta Dandes

@nicoletadandes

I build client relationships, events, communications, and marketing across international hospitality and media.

I've built international communications, marketing, client service, and event-management experience across hospitality, media, healthcare, and business networking in Romania and the UAE.

At Dubai World Trade Centre's World Trade Club, I managed business and private events from proposal through follow-up, secured 18 new monthly regular event bookings, developed partnerships, and supported member communications and promotions.

I've also led PR, marketing, event sales, media proposals, and client accounts for Brodona Product, Baithans Hospitality Group, Primedia International, Media One, and Snatch Hospitality. My media background includes reporting, editing, producing, and hosting content for newspapers, television, and business publications.

Currently, I solve client queries as a Client Service Analyst at Altex. I bring fluent English and Romanian communication, customer support, negotiation, event delivery, and promotional expertise to roles where strong relationships and practical solutions matter.

Experience

Work history, roles, and key accomplishments

Current

Client Service Analyst

Current

Altex

Jan 2023 - Present (3 years 9 months)

Solving client queries using specific applications.

Customer Service Problem Solving Application Support

Senior Patient Advisor

Regina Maria

Jan 2019 - Dec 2022 (3 years 11 months)

Resolved incoming requests, delivered suitable solutions, and communicated relevant medical information. Provided continuous support and administrative assistance to COVID-19 vaccination teams.

Customer Service Medical Information Appointment Scheduling Administrative Support COVID 19 Support

PR & Marketing Manager

Brodona Product

Jan 2017 - Nov 2018 (1 year 10 months)

Promoted company's mission, products, and services to corporate clients using online and offline platforms. Managed communications, PR, marketing, and event sales activities.

Public Relations Marketing Event Management Corporate Communications Digital Marketing Offline Marketing

Membership Executive

Dubai World Trade Centre

Jan 2012 - Jul 2016 (4 years 6 months)

Resourced CEO Clubs and BNI major accounts, introducing 18 new monthly regular event bookings. Managed business and private events, negotiated agreements, and promoted club membership and events.

Event Management Business Development Client Relations Negotiation Marketing Membership Management VIP Management

Senior Marketing Executive

Baithans Hospitality Group

Jan 2010 - Dec 2011 (1 year 11 months)

Identified and streamlined data on markets, customer segments, and competitive positioning. Liaised with travel agents, managed online accounts, and participated in ATM 2010 and 2011.

Marketing Data Analysis Google Analytics Booking.Com Trip Advisor Press Releases Event Participation

Special Accounts Manager

Primedia International

Jun 2008 - Dec 2009 (1 year 6 months)

Composed media proposals and assessed them against client requirements. Quoted, negotiated, and implemented solutions for clients' strategic profiles.

Media Planning Client Management Negotiation Marketing Solutions

Senior Marketing Executive

Media One

Sep 2006 - May 2008 (1 year 8 months)

Managed regional clients within aviation, airports, cargo, freight-forwarding, and logistics. Acted as brand ambassador at Dubai Air Show 2008 and other major events.

Marketing Client Management Aviation Logistics Event Marketing Market Research

Senior Supervisor

Landmark Group

Feb 2004 - Nov 2005 (1 year 9 months)

Provided customer care, staff training, retail process improvement, and stock-taking.

Customer Service Corporate Trainer Retail Operations Inventory Management

Editor

Mesagerul Economic (CCI Bucharest), Best Level, Why Not, VIP

May 2000 - Mar 2004 (3 years 10 months)

Reporter and editor for economy, society, IT&C, tourism, culture, and education content in Romanian and English. Deputy Editor-in-Chief of VIP Economic si Financiar and co-managed introduction of Best Level magazine.

Editing Journalism Proofreading Content Creation Bilingual English Romanian

PR Senior Executive

Snatch Hospitality

Jul 2002 - Nov 2003 (1 year 4 months)

Resourced location's Grand Opening sponsorship packages and supported operations. Prepared marketing collaterals and performed protocol roles.

Public Relations Sponsorship Marketing Collateral Protocols Media Relations

Editor, TV Medical Show Producer and Host

TV Galati

Aug 1998 - Apr 2000 (1 year 8 months)

Reporter and News Editor for TV Galati, the main local TV station. Produced and presented a medical show.

Journalism News Editing TV production Presentation Skills

Reporter and Editor

Ziua and Romania Libera Newspapers

Nov 1996 - Mar 1998 (1 year 4 months)

Resourced data and edited press articles including investigations, feature reports, and interviews on various public interest areas. Proofread content.

Journalism Editing Research Proofreading Interviewing