Open to opportunities

bianca vilt

@biancavilt

Message

Journalism graduate and creative communicator with event photography and retail experience.

Romania

Message

What I'm looking for

I seek roles where I can apply creative communication and photography skills, grow in media or customer-facing positions, and work in collaborative, deadline-driven environments.

I am a journalism graduate with hands-on experience as an event photographer and diverse roles in retail and customer service. My photography work developed my creativity, attention to detail, and ability to meet deadlines under pressure.

I have worked as a staff responsible and sales assistant across multiple retail brands, and as an assistant manager and call-center operator, which strengthened my communication, problem-solving, and teamwork skills.

I am hardworking, adaptable, and a fast learner who brings a detail-oriented mindset and a customer-focused approach to every role.

Experience

Work history, roles, and key accomplishments

Current

Staff Responsible

Current

Pull&Bear (INDITEX)

Jan 2023 - Present (2 years 9 months)

Managed store floor operations and assisted customers at Pull&Bear, maintaining merchandising standards and supporting peak-period sales between Jan 2023 and present.

Customer Service Visual Merchandising Sales Support Retail Operations Teamwork Time Management Cash Handling

Assistant Manager

Lee-Cooper / Kenvelo (MONTECRISTO SRL)

Jan 2022 - Jan 2023 (1 year)

Served as assistant manager supporting daily store management, staff coordination, and customer service functions from Jan 2022 to Jan 2023.

Team Leadership Customer Service Sales Reporting Inventory Management Communication

Call Center Operator

Asitel

Jan 2019 - Jan 2020 (1 year)

Handled inbound/outbound calls and provided customer support in a high-volume call center environment during 2019-2020, achieving service and quality standards.

Customer Support Communication Problem Solving CRM Multitasking

Sales Assistant

Zara (INDITEX)

Jan 2019 - Jan 2020 (1 year)

Provided sales assistance, maintained visual standards, and supported customer transactions during 2019-2020, contributing to store performance and merchandising.

Customer Service Visual Merchandising POS Inventory Control Team Collaboration