Nicole Garza
@nicolegarza
Customer service representative with strong communication and problem-solving skills.
What I'm looking for
I am a dedicated Customer Service Representative with a proven track record of enhancing customer experiences through exceptional communication and analytical problem-solving skills. My ability to actively listen and understand customer needs has allowed me to provide tailored solutions that foster loyalty and satisfaction. I am also a detail-oriented Firewatch professional with two years of experience in monitoring work environments to prevent fire hazards and ensure compliance with safety protocols.
Throughout my career, I have demonstrated dependability and a positive attitude, contributing to a dynamic work environment. My experience includes managing customer inquiries, conducting fire risk assessments, and maintaining fire suppression equipment. I am eager to apply my skills in a role that prioritizes safety and customer satisfaction, ensuring a secure and welcoming workplace for all.
Experience
Work history, roles, and key accomplishments
Full Time Nanny
Private Household
Jan 2019 - Present (6 years 10 months)
Provided full-time care for 3 children ages 1-3 years old, ensuring a safe, nurturing, and structured environment. Created and implemented daily routines including educational activities, playtime, meals, naps, and bedtime.
Fitness Consultant
Gold's Gym
Aug 2018 - Present (7 years 3 months)
Explained use of exercise equipment to all participants, prioritizing safety at all times. Supported individual journeys with one-on-one instruction to supplement group lessons for participants needing extra guidance.
Sales Associate
Vitamin Shack
Apr 2018 - Present (7 years 7 months)
Engaged in friendly conversation with customers to better uncover individual needs. Provided exceptional services and pleasant shopping experiences to customers.
Education
Degrees, certifications, and relevant coursework
South Texas College
Associate of Arts, Interdisciplinary Studies
2015 - 2017
Grade: 3.5 GPA
Completed an Associate of Arts in Interdisciplinary Studies, achieving a 3.5 GPA. The program provided a broad foundation across various subjects, enhancing critical thinking and analytical skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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