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@nicoleenoch
Dedicated customer service representative with diverse industry experience.
ZimbabweI am a dedicated customer service representative with extensive experience across various industries, including medical, flooring, and appliance customer service. My career has been defined by my ability to manage multiple tasks efficiently while maintaining a strong focus on customer satisfaction. I pride myself on my attention to detail and problem-solving skills, which have allowed me to excel in roles that require both administrative expertise and interpersonal communication.
Throughout my career, I have successfully navigated challenging customer interactions, ensuring that their needs are met while advocating for their best interests. My experience in coordinating schedules, managing service calls, and handling invoicing has equipped me with the organizational skills necessary to thrive in fast-paced environments. I am passionate about contributing to a team-oriented workplace where I can continue to grow and develop my skills.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
FBS Appliance
Mar 2021 - Mar 2025 (4 years)
Assisted customers with inquiries and resolved issues related to appliance services and warranties. Coordinated delivery and installation schedules, ensuring compliance with manufacturer policies.
Epoxy Floors Texas
Dec 2017 - Jun 2020 (2 years 6 months)
Managed administrative tasks for commercial and residential flooring projects, including invoicing and logistics. Coordinated with crews and handled accounts receivable and payables.
Memorial Cardiology Associates, P.A.
Nov 2014 - Dec 2017 (3 years 1 month)
Monitored and administered patient accounts, handling billing inquiries and payment arrangements. Managed website hosting and office email upkeep for multiple locations.
Cy-Fair Headache and Neurological
Oct 2013 - Nov 2014 (1 year 1 month)
Performed administrative duties and scheduled appointments for patients. Conducted visual fields and acuity testing, and entered patient data into EMR systems.
Pin Oak Clinic
Jun 2013 - Jul 2013 (1 month)
Scheduled appointments and verified patient insurance and account balances. Entered patient data and managed diagnostic reports.
Degrees, certifications, and relevant coursework
Certificate, Medical Assisting
Completed a comprehensive program in Medical Assisting, gaining proficiency in clinical and administrative tasks. Developed skills in patient care, medical procedures, and office management essential for healthcare environments.
General Studies, General Studies
Undertook coursework in various disciplines, building foundational knowledge across academic subjects. Focused on developing critical thinking and communication skills.
Diploma, Cosmetology
Completed a specialized program in cosmetology, acquiring practical skills in hair, skin, and nail care. Gained expertise in beauty techniques and client services.
Software and tools used professionally
ZimbabweYou can contact Nicole and 90k+ other talented remote workers on Himalayas.
Message Nicole
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