Open to opportunities

Nicole Carter

@nicolecarter

Message

Reliable professional with extensive customer service and leadership skills.

United States

Message

What I'm looking for

I'm looking for a supportive team environment where I can contribute my skills and grow professionally.

I'm a detail-oriented professional with a strong background in customer service and leadership. My experience spans various roles, including my current position as a Delivery Specialist at DoorDash, where I maintain a 5-star customer rating through effective communication and timely deliveries. My ability to manage logistics independently while providing excellent service has been key to my success.

Previously, I worked at Home Depot, where I transitioned from merchandising to Pro Sales, leading district sales within just two months. I trained team members and managed client relationships, showcasing my skills in team leadership and customer communication. My earlier role as a Lead Inventory Auditor at Sculpture Hospitality honed my analytical skills, as I managed inventory audits and generated reports for stakeholders, ensuring transparency and accuracy.

Experience

Work history, roles, and key accomplishments

Current

Delivery Specialist

Current

DoorDash

Apr 2024 - Present (1 year 1 month)

Maintained a 5-star customer rating through clear communication and timely deliveries. Managed delivery logistics independently while providing excellent customer service.

Customer Service Logistics Route Planning Communication Time Management

Merchandising & Pro Sales

Home Depot

Jan 2019 - Apr 2024 (5 years 3 months)

Oversaw bay location and project coordination in merchandising, then led district sales within 2 months in Pro Sales. Trained team members, managed client relationships, and handled point-of-sale systems and inventory tracking.

Merchandise Sales Team Leadership Inventory Management Point of Sale

Lead Inventory Auditor

Sculpture Hospitality

Oct 2015 - Jan 2019 (3 years 3 months)

Managed inventory auditing for multiple bar clients, analyzing product usage against sales to generate accurate reports. Collaborated with clients and third-party accountants to ensure transparency and handled keyholder responsibilities.

Data Analysis Reporting Client Management

Education

Degrees, certifications, and relevant coursework

National Laser Institute

Certified in Laser Hair Removal, Laser Hair Removal

Completed comprehensive training in laser hair removal, encompassing 40 didactic hours and 112 clinical hours. Acquired practical skills and theoretical knowledge necessary for professional practice.

Royse City High School

Diploma, General Studies

Grade: 3.8 / 4.0, Top 10% of Class

Activities and societies: Participated in debate, art, and writing extracurriculars

Graduated with a strong academic record, achieving a GPA of 3.8/4.0 and ranking in the top 10% of the class. Engaged in various extracurricular activities including debate, art, and writing.