Lisa Burrowes
@lisaburrowes
Administrative operations professional and supervisor delivering confidential, efficient support for agencies and teams.
What I'm looking for
I’m a highly organized Administrative Professional with over eight years of leadership experience in fast-paced operational environments. I coordinate workflows, schedule high-level meetings, and prepare detailed meeting minutes while maintaining meticulous documentation and agency integrity.
In my roles, I manage communication and public-facing responsibilities with tact and diplomacy. I handle primary agency email accounts and respond to public records requests clearly, while also processing sensitive records and documentation with strict confidentiality.
I bring proven operational strength in financial and procurement support, including invoice processing and tracking vehicle logs, plus purchasing coordination aligned with established procedures. From supervising staff schedules to resolving conflicts professionally, I’m committed to efficient, accurate support that helps departments run smoothly.
Experience
Work history, roles, and key accomplishments
Area Supervisor - Operations
Ross Dress for Less
Feb 2018 - Jan 2026 (7 years 11 months)
Directed daily operations and supervised a high-volume team, coordinating workflows and complex staff scheduling with upper management. Maintained strict confidentiality while processing sensitive records and served as the primary point of contact for conflict resolution.
Shift Leader
Dunkin’ Donuts
Mar 2015 - Jan 2018 (2 years 10 months)
Managed shift operations and guided staff to meet service and operational standards. Completed daily financial procedures, including cash management and drawer counts, while handling customer interactions professionally to resolve concerns.
Education
Degrees, certifications, and relevant coursework
Polk State College
College Coursework, General Studies
2010 - 2011
Completed college coursework in General Studies at Polk State College from 2010 to 2011.
Victory Christian Academy
High School Diploma, High School
2006 - 2009
Earned a High School Diploma from Victory Christian Academy between 2006 and 2009.
Availability
Location
Authorized to work in
Job categories
Skills
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