Nicolas Kirkner

Global Account Manager for 70+ strategic customers across North and Latin America, responsible for adoption, satisfaction, and growth of IT solutions (Atlassian, DevOps, Agile, Cloud, ITSM).

● Own end-to-end relationship for a portfolio of 70+ global accounts, acting as main point of contact for C-level and senior stakeholders.

● Drive adoption and value realization of IT solutions (Agile at

Responsible for Delivery Services for Global Accounts

At this position, I lead and coach company teams to deliver best in class services and products as part of the Agile Solutions requested by our customers.

Our services include
● Business Agility
Lean Startup and Agile Teams (Scrum, Kanban)
Corporate Scaled Agile frameworks such as SAFe or customized
Platform solutions as Jir

Head of Analytics Area for Commercial & Logistics (Offer-to-Cash).

At this position, I lead the department and teams (10 members) that developed and deployed BigData and Analytics Solution such as:
• Logistic Control software to simplify offshore logistics and invoicing operations (Uruguay, USA & Canada) key to simplify cross border invoicing and reduce collection time.
• Analytics Desktop for US

During these 3 years, I was responsible to run several Business Process Transformation initiatives for company-wide processes ranging from Offer-to-Cash, Procure-to-Pay to Hire-to-Retire. My key achievements were:
• To establish the team (9 members), framework and tools to streamline workflows transformation as a business practice.
• Lead the team that developed an Analytics Dashboards to monitor

While consolidating my career, I transformed and expanded the IT Project Office into an IT Planning Department (6 members), orchestrating and integrating Project Office, Management Control and IT Resource Planning functions, helping with the growth of the company’s IT portfolio. As a result the new IT Planning Department:
• Defined and ensured IT Managers adopt a simple and sound Project Managemen

At this comeback to Tenaris, I was appointed Project Manager to deploy the SAP platform in Uruguay, Peru, Colombia and Australia.
• Supervised 16 people organized into two teams that completed the projects within time, budget and with user satisfaction (surveyed).
• Standardized and improved the rollout methodology making the work for the upcoming rollouts easier and less expensive.

Led the development of web applications to manage complex supply chain processes such as:
• Impo/Expo logistics integrating customs and duties for car assembly parts (completely-knocked-down car), speeding up customs release of key parts for production line.
• Just-in-Time platform integrating VW key suppliers directly to the assembly line. The synchronization VW and the suppliers’ manufacturing l

• Coordinated the design of new processes for Logistic Planning Area, conducted workshops to gain internal customers’ acceptance and guided the process modeling into the SAP solution.
• Led the rollout of one of the first e-commerce in Argentina -TenarisTracking®- tool for local and global business units including training and support to customers in Argentina, Chile, USA and Italy.
• Integrated

• Senior Analyst for Controlling, Commercial Planning and Credit Departments in Ternium.
• Conducted the company business and financial budget, reporting the results quarterly.
• Performed the short and mid-term outlook forecast, analyzed the market and pricing trends.
• Reported and forecasted credit lines for international operations.

Acquire skills to asses agro-industrial value chains, understand its business context, market forces and local features. Be capable to define proposals to improve agribusiness performance through the adoption of technology or new processes.

Presented a success case at the International User Group ARIS conference in Germany.

Presented learning experiences from the energy industry at the International User Group ARIS conference in Germany.

Project Management PMI certification

Effective Negotiation technique

Earned the International Baccalaureate (Deutsches Abitur) with a focus on Science and Humanities.