Nickson Selvin
@nicksonselvin
Customer Service Associate specializing in non-voice chat and email support, remote-ready.
IndiaWhat I'm looking for
I am an enthusiastic, detail-oriented customer service associate specializing in non-voice chat and email support. During internships at ExpertSource Global Services, I responded to customer inquiries via email and chat with accuracy, focusing on first-contact resolution and customer satisfaction.
I adapt quickly to CRM systems, maintain thorough documentation, and collaborate with team leads to improve response time and quality. I am immediately available for remote (WFH) opportunities and bring strong written communication, 55+ WPM typing speed, and time-management skills.
Experience
Work history, roles, and key accomplishments
Customer Service Associate
ExpertSource Global Services Pvt. Ltd.
Jan 2025 - May 2025 (4 months)
Provided non-voice email and chat support across two internship stints (Jan–Feb and Apr–May 2025), resolving tickets with a focus on first-contact resolution and collaborating to improve response time and quality.
Education
Degrees, certifications, and relevant coursework
Agnel Polytechnic Vashi
Diploma, Automobile Engineering
2021 - 2024
Completed a Diploma in Automobile Engineering at Agnel Polytechnic Vashi from 2021 to 2024.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
Interested in hiring Nickson?
You can contact Nickson and 90k+ other talented remote workers on Himalayas.
Message NicksonFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
