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Jothishwaran AJA
Looking for a job

Jothishwaran A

@jothishwarana

Entry-level BPO and call center candidate with customer-support internship experience at Infoplus Technologies Private Limited.

India
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What I'm looking for

I’m seeking an entry-level role in BPO, call center operations, customer support, voice or non-voice processes, or customer service. I’m interested in helping customers through calls, chat, and email.

At Infoplus Technologies Private Limited, I developed customer-service skills and learned approaches to handling customer queries, listening actively, and communicating professionally. I also gained exposure to voice and non-voice support, including call handling, email, and chat assistance.

In my Customer Experience and Omnichannel Support System project, I explored support across voice calls, live chat, and email, along with customer query tracking and service-ticket workflows. I’m seeking an entry-level customer service role where I can support customers and help resolve their queries.

Experience

Work history, roles, and key accomplishments

IL

BPO / Call Center Executive Intern

Infoplus Technologies Private Limited

Developed communication and customer-service skills relevant to call center and BPO operations. Gained exposure to voice and non-voice support concepts, including call handling, email communication, and chat-based customer assistance.

Education

Degrees, certifications, and relevant coursework

Panimalar Engineering College logoPC

Panimalar Engineering College

Bachelor of Engineering, Electrical and Electronics Engineering

2022 -

Grade: CGPA: 7.5

Pursuing a Bachelor of Engineering in Electrical and Electronics Engineering with a CGPA of 7.5.

Tech stack

Software and tools used professionally

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