Open to opportunities

Nick Deverian

@nickdeverian

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Dedicated Customer Support Specialist

United States

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What I'm looking for

Seeking a role that utilizes technical expertise to support clients and colleagues

I am a skilled Customer Support Specialist with a strong background in film production, eager to apply my technical expertise to assist clients and colleagues with their devices and networks. My experience in the film industry has sharpened my ability to listen actively, collaborate effectively, and maintain the discipline needed to master the technical skills essential for success in this role.

With a diverse range of experience in film production, including producing, associate producing, and working as a grip, electric, and production assistant, I have developed a strong reputation as an intuitive and relentless leader. I have worked with a variety of clients, including ABC, Disney, Apple+, Netflix, Amazon, and more.

In addition to my film experience, I have also developed a range of technical skills, including operating systems, computer networking, and technical support fundamentals. I am proficient in a range of software and systems, including Microsoft Suite, Google Workspace, Windows OS, and Apple Suite.

Experience

Work history, roles, and key accomplishments

Current

Bar Back

Current

Basin 141

Aug 2023 - Present (1 year 10 months)

Focused on customer relations and operational support, trained new hires, and collaborated with a team to resolve issues.

Customer Service Team Management Time Management Conflict Resolution Communication

Producer

Please Hold

Dec 2023 - Dec 2023 (0 months)

Led a diverse team of professionals, oversaw production, and utilized Google Workspace to create and organize documents.

Project Management Leadership Google Workspace Film Production Team Collaboration

Associate Producer

The History Channel (Hulu)

Mar 2022 - Jun 2022 (3 months)

Provided high-level support to a team of executives, utilized Google Workspace and Windows 11, and ensured efficient project coordination.

Project Coordination Google Workspace Windows Research Teams

Education

Degrees, certifications, and relevant coursework

Chapman University

Bachelor's Degree, Film Production

2018 - 2020

Currently pursuing a bachelor's degree, focusing on developing technical skills and knowledge essential for success in the field of customer support and film production.

Saddleback Community College

2017 - 2018

Completed coursework that provided foundational knowledge and skills in various subjects, preparing for further education in film and technical support.