barnaby feltonBF
Open to opportunities

barnaby felton

@barnabyfelton

Experienced IT professional with a passion for system administration and technical support.

United States

What I'm looking for

Seeking a challenging role that leverages my technical expertise and project management skills to drive business growth and success. I am interested in a company that values innovation, teamwork, and professional development.

I am a seasoned IT professional with a strong background in system administration, technical support, and project management. With experience in managing IT infrastructure, coordinating with MSPs, and guiding teams through ITIL standards, I possess a unique blend of technical and interpersonal skills. My expertise in Google Workspace administration, MDMs, and cloud storage has enabled me to drive IT roadmaps and engineer projects for companies transitioning to remote work.

As a detail-oriented and organized individual, I have successfully managed IT paperwork, created software request forms, and implemented change control forms. My proficiency in Windows, Linux, and Mac systems has allowed me to troubleshoot and resolve complex technical issues. I am committed to delivering high-quality results and exceeding expectations in fast-paced environments.

With a strong foundation in IT and a passion for innovation, I am excited to leverage my skills and experience to drive business growth and success.

Experience

Work history, roles, and key accomplishments

EP
Current

Systems Support Specialist

Evil Eye Pictures

Jan 2022 - Present (3 years 5 months)

Sole in-house IT for a company of 50, managing Google Suite, software deployment, and IT documentation. Led NOC upgrades and cloud storage testing, while transitioning the company to remote work.

TN

Payment Support Specialist

Tessitura Networks

Feb 2021 - Feb 2022 (1 year)

Read logs to assess payment issues, developed documentation for user management, and coordinated between clients and payment gateways while troubleshooting system administration tickets.

LA

Independent Contractor

Laika

Feb 2021 - Mar 2021 (1 month)

Managed ticket queues and provided remote support for employees. Assisted in preparing the company for new Autodesk products and reshaped departmental workflows.

LA

System Administrator

Laika

Jan 2021 - Feb 2021 (1 month)

Trained new system administrators and managed Autodesk Vault. Oversaw help-desk queues and facilitated the transition to remote work during COVID-19.

AT

TAAC (NOC+) Support

Atmosera

Jan 2018 - Feb 2018 (1 month)

Monitored virtual machines and performed daily audits. Managed ticket queues and escalated issues as necessary.

ST

Technician

Stage Technologies

Jan 2007 - Sep 2010 (3 years 8 months)

Set up and maintained theatrical automation products, ensuring compliance with safety standards and optimizing project management.

CL

Lead Daytime Automation Technician

Cirque Du Soleil’s LOVE

Apr 2006 - Jul 2012 (6 years 3 months)

Oversaw daytime crew and scheduled maintenance for automation systems, ensuring project completion and safety compliance.

Education

Degrees, certifications, and relevant coursework

barnaby hasn't added their education

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barnaby felton - Systems Support Specialist - Evil Eye Pictures | Himalayas