Open to opportunities

Nick Davern

@nickdavern

Senior Product Manager specializing in mobile, payments, and loyalty—delivering regulated, user-focused digital products end-to-end.

United States

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What I'm looking for

I’m looking for a senior product role where I can own end-to-end product vision in regulated fintech or hospitality—partnering with engineering, design, QA, and compliance to ship mobile, payments, loyalty, and booking experiences with measurable impact.

I’m a Senior Product Manager with 10+ years delivering consumer-facing digital products across mobile, eCommerce, payments, loyalty, and booking platforms—primarily in hospitality, gaming, and fintech environments. I own product vision, strategy, and roadmap end-to-end, leading cross-functional teams through full delivery cycles.

My strength is building alignment: I translate business strategy into clear product direction and measurable outcomes, partnering closely with VP and C-level stakeholders. I’m especially effective in regulated industries, leading compliance login flows, responsible gaming features, secure payment systems, and digital wallet launches serving 100,000+ users.

Most recently, I’ve driven product delivery for Microsoft 365 and CoPilot collaboration features—translating emerging AI opportunities into user stories and product requirements, and mentoring team members on product best practices. Prior to that, I owned guest-facing mobile and booking platform roadmaps at Wynn Resorts and Boyd Gaming, improving acquisition and purchase journeys through conversion funnel analysis and user behavior tracking.

I’m motivated by roles where I can keep products moving from discovery to release—using data-driven prioritization, rigorous quality processes, and strong stakeholder communication to ship reliably, including monthly releases with 98% on-time delivery and 95%+ defect-free outcomes.

Experience

Work history, roles, and key accomplishments

Product Owner - M365 & Copilot

Boston Consulting Group

Aug 2025 - Dec 2025 (4 months)

Led sprint planning and backlog prioritization for Microsoft Teams integrations, moving external collaboration features and automated M365 group workflows from proof of concept to production release. Translated Copilot opportunities into user stories and requirements, led structured user testing, and mentored a junior analyst.

Microsoft Teams Microsoft 365 Product Roadmapping AI Copilot Product Discovery Agile Scrum User Testing Workflow Automation Stakeholder Management

Product Manager - Casino & Mobile

Wynn Resorts

Mar 2025 - Aug 2025 (5 months)

Owned the guest-facing mobile application roadmap across Wynn/Encore properties, defining strategy for account management, loyalty access, and digital guest engagement. Launched regulated gaming compliance login for loyalty across web and mobile, and coordinated delivery of responsible gaming features with compliance, legal, design, engineering, and QA.

Responsible Gaming Features

Product Owner - Booking Platform

Wynn Resorts

Jul 2024 - Mar 2025 (8 months)

Drove delivery and requirements ownership for the hotel booking platform, translating business strategy into implementations and improving the purchase journey by reducing booking-flow friction. Led a 6-person cross-functional team delivering booking features through monthly releases with 98% on-time delivery.

Product Requirements Funnel Analysis Release Management

Product Owner - Mobile & Digital

Boyd Gaming Corporation

Jul 2021 - Jun 2024 (2 years 11 months)

Owned and executed the mobile platform roadmap serving 100,000+ active users across 20+ properties, delivering payment, rewards, and guest-facing digital experiences. Led regulated digital wallet and stored-value transfers across properties, launched a rewards platform with third-party integrations, and maintained 95%+ defect-free release rates.

Third Party Integrations Mentoring

Product Manager - Enterprise SaaS

Boyd Gaming Corporation

Jan 2020 - Jul 2021 (1 year 6 months)

Led enterprise rollout of a Microsoft Teams meeting solution to 15,000+ employees across 20+ properties, managing configuration, change management, and adoption strategy. Drove SharePoint Online content migration for 45,000+ digital assets, completing migration in under one year with governance for long-term sustainability.

Microsoft Teams Change Management SharePoint Online Data Governance Adoption Strategy

Systems Analyst - Front-End Web

CSI Solutions LLC

Jun 2017 - Nov 2019 (2 years 5 months)

Designed and maintained 80+ internal web portals used by 500+ healthcare professionals for quality reporting and performance tracking. Built dashboards and interfaces with HTML, CSS, and JavaScript, translating business requirements into functional web applications.

HTML CSS JavaScript Dashboard Development Web Portals

Product Manager - Digital Content

The Cosmopolitan of Las Vegas

Aug 2015 - Jun 2017 (1 year 10 months)

Owned the digital signage platform roadmap supporting 500+ guest-facing displays and maintained 99.5% platform uptime. Reduced content deployment time by 50% through workflow automation and tooling improvements, and partnered with IT, marketing, and AV to deliver implementations verified with functional specs and QA scripts.

Digital Signage Product Management Uptime Reliability Metrics Workflow Automation Deployment Tools Cross Functional Collaboration Guest Experience Systems