Nicholas Pond
@nicholaspond
Executive sales and operations leader driving $1M+ revenue, team performance, and customer retention.
United StatesWhat I'm looking for
I’m an executive sales and operations leader with 7+ years of experience driving high-volume revenue growth, leading multi-unit teams, and building client relationships that convert into long-term business. I’ve exceeded sales targets—including generating $1M+ in revenue within my first year—and I’m known for negotiation, training, and strategic sales execution.
I lead fast-paced retail operations with a focus on performance and customer experience, managing daily operations, complex customer care cases, and CRM systems, while optimizing productivity and operational efficiency through inventory audits and cycle counts. From Store General Manager to Senior Store Manager and MarketTrainer in Kentucky, I’ve increased annual store sales by 20% year-over-year through merchandising and sales initiatives, earned Million Dollar Producer recognition, and consistently elevated team results through coaching and leadership.
Experience
Work history, roles, and key accomplishments
Led daily operations across multiple departments, coaching teams to improve productivity, customer satisfaction, and operational efficiency. Managed complex customer care cases in CRM systems and performed inventory audits/cycle counts to reduce shrink.
Store Manager
LL Flooring
Jan 2023 - Jan 2024 (1 year)
Oversaw full-store operations focused on sales performance, contractor relationships, and market responsiveness. Analyzed local market trends to drive merchandising and store traffic, leading sales initiatives that improved store performance and customer engagement.
Held senior leadership roles with district influence and state training responsibilities. Served as Market Trainer for Kentucky and Marketing Lead for the Lexington District, managing multi-unit operations and coaching teams to exceed performance expectations.
Store General Manager
Hanks Furniture
Jan 2019 - Jan 2022 (3 years)
Drove revenue growth and team development, generating a 20% increase in annual store sales through strategic merchandising and targeted sales initiatives. Produced $1M+ in personal sales within the first year, improving closing rates and spearheading regional initiatives as Protection Plan Lead and Gulf Coast Sales Training Representative.
Education
Degrees, certifications, and relevant coursework
Nicholas hasn't added their education
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Availability
Location
United StatesAuthorized to work in
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Skills
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