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Managed human resources operations, including checking Home Health Aide work files, creating E-verify entries, and overseeing the hiring process. Ensured compliance by verifying documents and expiration dates, creating applications, and issuing Aide IDs.

Processed Air Waybills (AWB) at the front counter, ensuring correct documentation, cargo screening, and TSA compliance. Managed splits, exported and closed 7512 QP's, and reviewed AWBs for nomination and 1D confirmation.

Provided customer service, managed calendars, and reviewed client invoices for accurate billing. Reviewed therapist notes for grammatical errors and prepared patient reviews for insurance approval.

Greeted customers, offered memberships and upgrades, and sold products. Directed clients to tanning rooms, ensured room cleanliness, and provided customer service including answering calls and setting up appointments.

Served as a customer service representative, taking orders over the phone and accurately entering data. Provided excellent customer service to ensure customer satisfaction.

Completed an Associate of Science degree with a focus on Crime Scene Investigations. Gained foundational knowledge and practical skills relevant to forensic science and investigative techniques.

Obtained a College Credit Certificate in Crime Scene Investigations. Developed specialized skills and knowledge pertinent to crime scene processing and evidence collection.

Graduated with a High School Diploma, completing general education requirements. Developed foundational academic skills across various subjects.